Front Office Staff at 4Sight

Job Title: Front Office Staff

Company: 4Sight

Location: Columbus, Ohio

Job Type: Full-Time

Job Description: As part of the Front Office Staff at 4Sight, you will be responsible for ensuring a welcoming and efficient environment for our clients and visitors. Your primary duties will include managing front desk operations, handling customer inquiries, and providing administrative support to maintain smooth office functionality.

Responsibilities:

• Greet and welcome clients and visitors with a friendly and professional demeanor.
• Answer, screen, and direct incoming calls to the appropriate departments.
• Manage appointment scheduling and maintain the company calendar.
• Handle customer inquiries and provide accurate information about our products and services.
• Process transactions and handle payment collection when necessary.
• Maintain a clean and organized front office area.
• Assist with administrative tasks, such as filing, data entry, and inventory management.
• Ensure confidentiality and security of sensitive customer information.
• Support team members with various tasks to improve overall efficiency and customer satisfaction.

Requirements:

• Previous experience in a front office or customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency in using computers and office software, including Microsoft Office Suite.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Professional appearance and a positive attitude.
• Dependability and punctuality.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

What We Offer:

• Competitive salary and benefits package.
• Comprehensive training and ongoing professional development.
• A supportive and collaborative work environment.
• Opportunities for career advancement within the company.
• Employee recognition programs and incentives.

How to Apply: If you are a friendly, organized, and professional individual with a passion for providing excellent customer service, we would love to hear from you! Please send your resume for consideration.