Job Title: Store Floor Assistant
Location: Bristol, United Kingdom
About the Role: We are looking for an energetic and customer-oriented Store Floor Assistant to join our team in Bristol. In this role, you will be responsible for ensuring a positive shopping experience for our customers by maintaining an organized and welcoming store environment, assisting customers with their needs, and supporting overall store operations.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner, providing excellent customer service and support.
- Maintain the presentation of the sales floor by organizing merchandise, restocking shelves, and ensuring displays are attractive and up-to-date.
- Operate the cash register, process transactions accurately, and handle cash and card payments.
- Assist with inventory management, including receiving, unpacking, and organizing stock in the stockroom and on the sales floor.
- Address customer inquiries and resolve any issues or complaints promptly and effectively.
- Support the implementation of promotional activities and sales events, including setting up displays and signage.
- Monitor and maintain store cleanliness, including organizing fitting rooms and common areas.
- Collaborate with team members to achieve sales targets and contribute to a positive team atmosphere.
- Stay informed about product knowledge, store policies, and current promotions to provide accurate information to customers.
- Assist with other duties as assigned by the store management team.
Qualifications:
- High school diploma or equivalent; additional training or certification in retail or customer service is a plus.
- Previous experience in a retail or customer service role is preferred but not required.
- Strong communication skills with a friendly and approachable demeanor.
- Excellent organizational skills and attention to detail.
- Ability to operate a cash register and handle transactions accurately.
- Ability to work effectively in a fast-paced environment and manage multiple tasks.
- Team player with a positive attitude and a willingness to support colleagues.
- Flexibility to work various shifts, including weekends and evenings.
- Basic knowledge of retail principles and practices.
What We Offer:
- Competitive salary and benefits package.
- Comprehensive training and development opportunities.
- A supportive and collaborative work environment.
- Employee discounts on store products.
- Opportunities for career growth and advancement within the company.
- Health and wellness programs.
How to Apply: If you are enthusiastic about retail and dedicated to providing excellent customer service, we would love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for this role. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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