Are you looking for a technical support role that allows you to learn and grow alongside a fun and dynamic team? We are currently accepting applications for a Business IT Support Technician to provide fast and knowledgeable technical support to our clients. If you are looking to grow your skills, gain experience, and work in a fun, fast paced, and people-focused environment, this is the position for you!
Our Business Support Technicians act as the first line of computer support for our clients, including servicing desktop applications, e-mail clients, networks, backups, servers, etc. Our technicians are expected to have a good base of technical knowledge, be able to communicate effectively, understand problems our clients are experiencing, and implement effective and timely solutions. They must also be friendly, customer-oriented, and thrive working with a team.
Duties and responsibilities include the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Technical Knowledge:
Other Proficiencies:
The employee must frequently lift and/or move up to 20 pounds. While performing the duties of this job, the employee is regularly required to use hands. The employee is frequently required to sit and talk or hear. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl.
At Aion Technologies, you will be a part of one of the fastest-growing and people-focused organizations out there. We believe that taking care of our staff is what allows us to take care of our customers. We emphasize creating a healthy team culture and fostering work-life balance, in addition to practical "quality of life" perks such as a fully stocked break room, regular company events, team BBQ's and parties, an on-premises espresso machine, and more.
We offer paid holidays, paid vacations, and generous flexibility and time off for employees. We are committed to maintaining a fun, engaging, and gratifying work environment, which means we are very selective in hiring people that will be a good fit for our team. Our team will tell you that each and every one of them loves working here, and we are very committed to hiring the very best people to continue cultivating that kind of an environment.
If you are looking for a position with excellent pay and regular bonus opportunities, at a fast-growing company with new pathways for growth being developed often, and opportunities to develop your technical and leadership skills around a fun and focused team, we would love to hear from you.