Head of Digital Research & Insights at BenchSpark

• Immediate Vacancy
• Remote + flexible working
• Applications without a cover letter will not be considered

BenchSpark is a boutique digital advisory for private equity funds and their portfolio companies.

Two key services areas are bespoke market and competitor intelligence reports, and digital and commercial due diligence.

Due to a period of rapid growth, an opportunity has arisen to join BenchSpark as Head of Digital Research & Insights, supporting the directors in producing high impact commercial reports for their clients.

Our reports rely heavily on search engine and social media data, as well as other alternative data sets and data scraping tools. These digital data sets, combined with other qual/quant research techniques and commercially available information, allow us to provide consumer, product, market, and competitive intelligence to our investor and brand clients.

We are looking for an individual who can assume end to end management of our research practice, and who is equally comfortable pitching to potential clients as they are digging into data to find relevant insights.

The business operates a very flat structure, and the Head of Digital Research & Insights will report to the business owners, with client-facing duties from day one. We are looking for someone to take ownership of the practice and build the size of business over time.

BenchSpark is a remote-first company, so the role is mainly home based, with company and client meetings 2-3 times per week in Central London. For those who prefer to not to work at home, access to flexible office space can be provided. 

Role

• Conduct the day-to-day interaction with existing clients
• Take personal ownership of all client deliverables
• Develop new client relationships to grow the practice
• Confidently translate requirements into commercial proposals
• Take a hands-on role in delivering our research
• Improve the scope of our research capabilities
• Manage a team of researchers and analysts (3 and growing)

Experience

• At least 3 years’ experience in digital research
• Team management, and account management
• Degree in relevant subject, or equivalent experience
• Experience in keyword research at scale
• Experience in social listening tools
• Knowledge of digital scraping and alternative data sets

Skills

• Team management skills
• Client account management skills
• Business development skills
• Hands on experience building insights from keyword data
• Hands on experience building insights from social media data
• Ability to translate raw data into compelling executive level reports

Personal Attributes

• Strong organisational skills and ability to manage multiple, concurrent projects
• An ‘owner’ mentality with hands on approach - execute great work and ask for more
• Self-starter who can work independently to meet deadlines

Key Job Details

• £competitive salary + discretionary bonus + client referral scheme
• Full time, 40 hours per week
• 28 days paid holiday
• Flexible working hours (we operate core working hours of 10am - 3pm)
• Remote, home-based, with regular meetings in Central london (2-3 times per week)
• Access to a flexible office space (e.g. WeWork) provided on request

Application Details

• Please send an up to date CV with a cover letter
• No agencies please