SALARY: £29,812.00 per annum
HOURS: 40 per week, Monday – Friday, 07:00-1530
LOCATION: Avonmouth, Bristol
Operation Controller
Purpose of the role:
The Operations Controller will oversee the tracking and communication with the
collection crews. The Operations Controller will be responsible for monitoring
performance throughout the day to ensure the smooth running and completion of all
daily operational work. A key element of the role will be clear communication between
the Operational Controller and the Operational Managers of any daily issues, with the
aim to resolve them as a team.
Key Responsibilities:
• To monitor and support the service proactively using Alloy
• To support managers in ensuring adequate vehicle provision, resolving truck
breakdowns and allocation of spares
• To monitor the service, provide real-time insights to the management team,
highlighting areas of concern, and take relevant actions to ensure daily
performance completion targets are achieved
• To deal with day-to-day service enquires and activities as required providing
support to the remote operational supervisory team
• To receive, log and file Driver’s Hours paperwork /Dgi cards on Vision and
monitor tachograph performance in the management system. Highlighting
compliance concerns to managers
• To work with and engage positively with the immediate team, BWC colleagues,
the City Council as well as other partners and community groups
• To engage with other BWC teams for planning and install of new /improved
sites
• Liaise with other BCC and BWC teams on planning and installation of new
builds etc.
Essential Requirements for the Role:
• Excellent verbal communication and interpersonal skills. Confident when
relaying instructions and when dealing with difficult conversations
• Strong Health & Safety focus and compliance
• Good written skills with the ability to compose letters and reports
• Excellent organisational skills with the ability to work under pressure and meet
deadlines
• Ability to operate and navigate health and safety, waste management and
fleet software systems
• Ability to work in a large team environment
• Able to use word processing systems and spreadsheets
Full Job Description can be provided upon request.
Our Benefits:
To discuss this role, your application, or any reasonable adjustments please feel free to contact our People Services team on recruitment@bristolwastecompany.co.uk or by phone on 0117 440 6676.
We are on equal opportunity employer and welcome applications from a diverse range of candidates.