Please note: This is a one year maternity contract
Hybrid - Office and Remote
We are Circus Street.
At Circus Street, we partner with global businesses to help people learn better and work smarter.
We’ve transformed digital skills training by making it interactive, effective, and informed by up-to-the-minute expertise.
Our mission is to create a common digital business language.
We make it happen by focusing on two things:
Job Purpose
With us the Customer Success Director will work alongside Content, Product and Commercial teams to deliver great experiences and outcomes that support Circus Street’s customers to deliver successful learning programs that deliver impact and return on investment for clients.
A Day In The Life
A typical day could involve onboarding new customers including training, taking carriage of client delivery meetings, managing day to day current client support questions and assisting our Commercial team with program delivery updates.
You are someone who radiates customer centricity, has the ambition to achieve success and thrives in a world of change. You will have the ability to pivot and adapt to suit client needs and ensure they achieve the value from CircusStreet’s products and service in an effective way.
While no two days are the same, typical responsibilities and activities will include:
As part of your employment package with us, we’ll give you access to a huge number of benefits and a wellbeing toolkit that reflects the everyday challenges you may come across, to help support you in all aspects of life, whatever it may bring.
Here is a sneak peek into the kind of benefits you can expect when joining Circus Street…
Mind and Body
Circus Street takes a whole person approach to wellbeing, what this means for you is private health insurance from day one, CBT and Nutritional Therapy as an example - none of this ‘waiting to pass probation nonsense’...
Down Time
We believe rest is super important that’s why you’ll get 30 days leave to use as you wish, plus bank holidays, a Duvet Day, and a 4pm finish on Fridays, as well as working from home 3 days a week.
Let’s talk Money
We offer a fair and competitive package for everyone including pension offering, Cycle to Work tax savings and thousands of retail discounts not to mention all the free wellness and social events.
Personal Growth
Learning is ‘our thing’, it’s what we do. Our people love to develop themselves personally and professionally. As well as an excellent management training program and ambitious goals for each individual, we give everyone 6 personal development days to upskill creatively or professionally and 6 volunteering days to give back to causes closest to your heart, as well as group fundraising events.
The Fun Stuff
We deliver big things for our clients and solve important challenges everyday, and we have fun along the way. We’re a really sociable bunch and we love to spend time together. You’ll find us getting together for crafting, games nights, herbal workshops, pottery and maybe even a spa night! Not your thing? You’ll find us in the pub too.
We’re also proud to be recognised in 2021 as one of London’s ‘Top 50 Mid Sized Companies’ to work for. Get in touch to find out more.