We're looking for an experienced, UK-based Marketing specialist to lead and scale the marketing function at Contact.
What is Contact?
We’re building a platform (across web and a native mobile app on iOS and Android) that helps creative talent get more work, and makes it significantly easier for folks who need creative talent to find great people to work with.
Our current product caters exclusively to models, but over the next year or so we’re expanding out to let anyone who works in the creative industries (think photographers, directors, make-up artists, and more) get booked through Contact.
Since we launched in February 2020, over a thousand jobs have been booked through the platform, from small startups to large global brands including Nike, Vogue, Ellesse, Balenciaga, and more. In the next few years, we want Contact to become the one-stop shop for booking creative talent, and there’s huge scope to influence and design the approach for how we do that.
What will I be working on?
In this role you’ll be leading and working with a small team to help us strategise and scale Contact’s marketing function, bearing oversight and responsibility for all marketing and acquisition channels.
Some of the things you could be working on include:
- Defining and executing the marketing strategy
- Leading, nurturing and managing a high performing team - currently made up of a Marketing Manager, Brand Partnerships Manager and Community Marketing manager, with the opportunity to expand
- Establishing measurable KPI’s for the marketing team and reporting monthly and quarterly progress against objectives
- Clear focus on balancing long term strategy and objectives with short term delivery and results
- Being responsible for measuring the impact of all programs, and for evolving the approach to make the most of resources, driving the best possible results
- Driving quality traffic to our site through all channels, including paid and organic - with a focus on new customer acquisition
- Creating annual forecasts and budgets, and closely monitoring progress and performance
- Partnering with BI / Analytics to optimise reporting, analytics and KPIs
- Collaborating with Sales to define and execute effective lead generation activities to deliver high quality top-of-the-funnel programs to fuel pipeline growth and conversion to revenue
- Consistent brand experience, ensuring consistency of brand and tone of voice across mediums, throughout customer journey, between product & marketing, written and visual branding and across the business
- Providing cost-effective and scalable marketing, making data-driven and informed decisions related to marketing spend
- Collaborating across teams to gain insights and keep updated with product expansions, feature releases and business changes
Requirements
- 5+ years digital marketing experience, with experience building and leading high performing teams
- Strong people management experience across marketing, demand generation, and growth teams
- Analytical and data-driven approach
- A passion for marketing strategy and an enthusiasm for supporting sales operations that will help Contact increase their engagement, customer-base and ultimately grow our business
Contact is committed to building a diverse and inclusive team of people from a variety of different backgrounds. We strongly encourage anyone to apply, even if your skill set doesn't quite match the requirements above. We're particularly interested in hearing from people from typically underrepresented groups in the tech industry.
Salary
This role is banded between £50,000 and £65,000, depending on experience.
Benefits
- Fully flexible location options - Work from our London/Manchester offices or Remotely. It’s totally up to you. We don't mind where you're based, as long as you have the right to work in the UK. (We can even organise a co-working space close to your home if you need it)
- 25 days annual leave, plus bank holidays
- Ownership in the business via EMI stock options
- £1,000 to spend each year on professional development of your choosing
- Modern laptop (MacBook Pro / Air or ThinkPad) plus budget for additional hardware you need (monitors, keyboard, mouse, etc)
- Regular team events / off-sites
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