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JOB DESCRIPTION
The Director/Sr. Manager, HR Business Partner provides human resources consultation to clinical ambulatory organizations including significant work/liaison with physician practices and hospital operations. Uses knowledge of various human resources functions, including employee relations, staffing, and compensation, benefits, training, and employee relations to provide tactical HR support to clinical leaders. Consults with leaders in the strategic planning process and development of human resources strategies that support each department’s business need. Acts as a liaison to other human resources functions when necessary.
Provides overall strategic direction and long-term planning to ensure the achievement of the medical center’s goals and objectives. Models and incorporates BMC’s Mission, Vision and Values in the development and ongoing initiatives that support and anticipate the strategic business objectives for the organizations supporting.
Strategic Leadership and Operations
Partner with the department Sr. Clinical Leadership to provide coaching and consultation and support on leadership and organizational development, change management and employee engagement.
Provide employee relations expertise ensuring compliance to company practices; state and federal employment law. Coach physician leaders on employee relations issues. Investigate employee issues and concerns and recommend appropriate action.
Responds to inquiries from faculty, managers and/or other parties for the purpose of resolving issues, facilitating communication, and/or providing information or direction.
Advises and counsels clinical leaders regarding job performance and behavioral issues concerning their employees. Recommends appropriate courses of action and works with managers to document performance and/or disciplinary issues.
Conducts investigations regarding complaints such as sexual harassment, discrimination etc. and collaborates with legal counsel to determine appropriate resolutions.
Proactively define, build and implement value-added HR strategies and solutions to enhance the business.
Act as a consultant, advisor, facilitator and business partner with management and employees by thoroughly understanding the business issues of the organization and designing HR strategies to resolve identified business issues.
Work in conjunction with department leadership to manage restructuring and reorganizations to strengthen the business. Efforts would include talent and organizational assessment, creating the right infrastructure and culture that drives collaboration and strengthens functional interaction and excellence, developing exit strategies, putting plans in place to hire key talent to fill gaps, and crafting and rolling out communication strategies and implementation plans.
Other Duties
Maintains industry knowledge of practices and developments in HR Business Partnership strategy with particular emphasis on developments in the healthcare industry.
Participates in hospital committees or meetings as requested.
Conform to hospital standards of performance and conduct, including those pertaining to patient rights, to ensure that exceptional customer service and patient care may be provided.
Utilize hospital’s core values and culture code attributes as the basis for decision-making and to facilitate the hospital’s goals and mission.
Follow established hospital infection control and safety procedures.
Other duties as required.
Education
Bachelor’s degree in Human Resources Management, Organizational Development or related field required. Master's degree preferred
SPHR certification a plus.
Experience
At least seven years’ related experience required. Experience must include working with organizational development for a large organization and/or functional business unit. Previous experience in a Hospital setting is a plus.
Knowledge and Skills:
Knowledge of relevant employment laws, basic understanding of labor relations and broad knowledge of all functional areas across HR.
Strong organizational, project management and change management skills required.
Ability to work effectively with and influence all levels of management and to communicate effectively with individuals from different cultures, socioeconomic and educational backgrounds.
Excellent critical thinking skills, ability to diagnose problems, resolve conflict, and develop practical solutions.
Strong level of proficiency with Microsoft Office applications (i.e. MS PowerPoint, Word, Excel, Visio, Outlook) and web browsers.
Ability to generate and make formal presentations on a variety of work-related topics on a regular basis required