*** Relocation Package : FULL
The Emergency Director will provide administrative oversight and direction for the department at Valley View Medical Center.
This director will provide accountability for planning, directing, leading and evaluating nursing care
within the department. Consults with Chief Nursing Officer on nursing problems and interpretation of hospital policies to ensure patient needs are met.
Promotes the mission, vision and values of the organization
Develops and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization. Oversees the daily workflow, staffing, orientation, training and development of employees within the department.
Responsible for the ongoing quality/performance improvement processes related to the Emergency Department
Facilitates ED staff meetings and participates in other committees, task forces as assigned.
Promote and support a collaborative team approach in providing care for all ED patients
Supports and interprets policies, procedures, philosophy and objectives of the hospital
Monitors customer satisfaction scores and implements plans to improve patient satisfaction
Monitor patient volumes, quality of care, and performance of staff to identify areas for improvement
Responsible for investigating patient, physician and staff complaints and concerns and works to resolve them
Complete annual performance evaluation for self and employees and implement plans of correction when needed
Use problem-solving and conflict resolution skills to foster effective work relationships with team members
Maintain required competencies for self and all employees within the department