*** No visa sponsorships supported ***
Job Description
When joining us, you can expect to work for a company that:
- Has been in business serving the local community since 1952.
- Is a two-time Malcolm Baldridge National Quality Award winner, the only presidential award for performance excellence.
- Has been voted as the "Best Bank" by our members and community and "Best Companies to Work for in Colorado" by our employees.
- Promotes a safe and inclusive environment where people express themselves openly and have opportunities to grow.
- Recognizes and rewards people who make every person feel welcomed, valued, respected and heard.
- Has a highly-engaged workforce committed to innovation, continuous improvement, and collaboration.
- Understands when our employees thrive, our members and community thrive too.
- Is dedicated to consistently providing amazing experiences and creating raving fans.
What's in it for you:
- A leadership team that strives to make this the best place you've ever worked!
- Ample opportunity to learn, develop and grow. We offer access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement.
- A highly-competitive total rewards package with 4 weeks paid time off, work anniversary paid time off, and 12 paid holidays.
- Support in giving back to our community with 16 hours of paid volunteer time off.
- A wellness-focused environment that encourages and empowers you to invest in your work-life balance, health and wellbeing.
- A strong Employee Assistance Program, offering a variety of personal and professional resources.
- A high-performance culture where you can be proud of your contributions and what we are able to achieve as a team.
- A place where your voice can be heard and your work will have an impact.
Summary/Objective:
The Mortgage Closing Manager leads a high-functioning closing team that is responsible for preparing loan documents for closing, ordering wires, balancing Housing and Urban Development loans (HUD’s), preparing loans for post-closing, and auditing files to ensure all documents have been signed correctly. Monitors daily closing reports and works on process improvements to enhance turn times.
Essential Functions include:
- Leads the closing team that is responsible for preparing loan documents for closing, ordering wires, balancing HUD’s, preparing loans for post-closing, and auditing files to ensure all documents have been signed correctly.
- Coordinates with other team managers from sales and operations to enhance workflow, communication, and member experience from start to finish of loan file.
- Monitors pipeline for all closers to maintain service level agreements with internal and external partners
- Monitors pipeline for load balancing, paid time off (PTO) coverage and file overflow and is responsible for closing all Employee loans.
- Supports and represents Mortgage Closing in projects including department, strategic and corporate.
- Represents the Credit Union appropriately in its relationships with members, sponsor organizations, vendors, other financial institutions, and similar groups.
- Oversees staff scheduling including maintaining department calendar; vacation planning; timesheet review/adjustments and training schedules. Ensures all service levels are met and maintained as it pertains to Mortgage Services.
- Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
Reports to: Mortgage Fulfillment Manager
Manages: Mortgage Loan Closer, Sr. Mortgage Closer
Required Competencies:
- Decision Making, Applied Learning, Work Standards, Quality Orientation, Initiating Action, Managing Work, Adaptability
Required Education and Experience:
- High school diploma or equivalent
- Minimum five (5) to six (6) years closing experience
- Ability to train, mentor and motivate new and existing closing staff
- Strong sense of personal accountability and excellent leadership skills
Preferred Education and Experience:
- College Degree
- Leadership experience in Mortgage Operations and/or Mortgage Closing
- Federal Housing Authority (FHA) and Veterans Affairs (VA) experience desired
Work Environment:
This job operates in an office setting and routinely uses standard office equipment
Physical Requirements:
Sitting frequently, walking occasionally, use of hands frequently, hearing constantly, talking frequently, exerting up to 10 lbs of force occasionally to lift, carry, push, pull, or move objects.
Position Type/Expected Hours of Work: Full time / 40 hours per week
Classification: Exempt
Location: Broomfield, CO - Company Basecamp or DTC LPO
We value human relationships and are a face-to-face culture, but allow for remote work as long as our employees are onsite the majority of the time.
Compensation:
The midpoint of the budgeted range is $79,942 + annual incentive. The candidate's starting salary will be adjusted based upon his, her, or their experience.
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