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What’s in it for you:
Summary/Objective:
Consistently contributes to the success of the Mortgage Loan Officer and their team by meeting standards of excellence in project management, marketing, analytical and administrative support. Additionally, a Mortgage Loan Assistant II supports the loan officer by taking application information and providing phone/email coverage when the LO is away from the office with supervision by LOA Supervisor and/or another loan officer.
Essential Functions include:
Take ownership of the mortgage loan process from application to funding, acting as project manager with minimal supervision
Interact with members, loan officers, fellow LOA’s, processors, underwriters, closers, title agents and real estate professionals in a collaborative and professional manner
Schedule and attend pipeline meetings for loans in process
Communicate loan progress to borrower and real estate agents
Effectively manage purchase contract and lock expiration dates, anticipating areas of concern and bringing them to the attention of the loan officer and processor, assist as needed to meet those deadlines
Prepare and submit appraisal reconsiderations, rapid rescore requests and loan committee reviews with guidance from loan officer, or LOA Supervisor
Responsible for maintaining TRID compliance in providing mortgage disclosures throughout the process
Continued knowledge development of loan origination software, compliance requirements, ECU systems and procedures, loan structure/pricing and underwrite guidelines
Develop and create best practices for SOPs, workflows and loan origination software
Prepare and implement marketing ideas and support to expand loan officer referral partners and book of business
Assist mortgage operations staff, as needed
Maintain a professional work environment and business-like appearance
Exemplify the Elevations Credit Union culture and core values in all workplace interactions and settings
Adhere to all Federal/State laws and governing regulations applicable to mortgages and the credit union
Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).
Reports to: Mortgage LOA Manager
Manages: This role does not have supervisory responsibility
Required Competencies: Building Partnerships, Planning and Organizing, Influencing, Quality Orientation, Decision Making, Work Standards
Required Education and Experience:
Preferred Education and Experience: Mortgage sales experience preferred
Work Environment: This job operates in an office setting and routinely uses standard office equipment. Elevations uses multi-factor authentication to keep our data safe. As such, a personal smart phone is a requirement for employment with us.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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