*** Notes : Bonus Description : OTE - kr 1,378,300, Sales Plan - 70:30
ABOUT THE OPPORTUNITY
Our Sales Engineering organization in the Nordic and Baltic region is seeking a Manager of Sales Engineering to lead a highly skilled team of Sales Engineers. In this role you will lead a SE team as well as working directly with our sales team to understand the needs of our customers, strategize on how to navigate sales cycles, lead a team of sales engineers who provide value-based evaluation scenarios including demonstrations, labs, POCs, and pilots to close business. The role also involves collaboration with operations, development and management functions to ensure smooth sales and post-sales customer experience.
ABOUT THE RESPONSIBILITIES
· Plans and directs pre-sales systems/applications engineering activities in assigned area of responsibility
· Provides the technical resources to optimize sales volume and to ensure customers have the maximum opportunity for successful application through systems/applications engineering services
· Provides coordination and technical expertise in the facilitation of product/service design and implementation
· Has technical expertise in a combination of voice and data networking fields that provides significant proficiency in both technologies
· Ability to manage and support medium/large accounts, including ability to designate appropriate Systems Engineering resources to enable continual growth of the business
· Must have excellent skills in critical account management
· Experience in data networks, telephony systems & applications, unified communication applications and services, call center systems and related applications, related tools, testing systems, services
· Leadership/management experience and/or or demonstrated leadership track record of technical sales teams
· Directs the overall program/project plan, budget, structure, schedule and staffing requirements to ensure that customer needs are satisfied
· Leads, builds and develops a team of motivated employees who are able to adapt to changing needs of the customer and organization
· Interface with customer executives and line of business owners in key decision-making situations
· Responsible for forecasting, reporting and driving revenue for Sales Engineers
· Develops professional relationships with key customers, suppliers, channel partners, client executives, which leads to opportunities for driving revenue and sustained client partnerships
· Provides assistance and/or escalation with different customer problems, conflict, and participates in important negotiations with key customers
· Assists in training/coaching all levels of the team
· Work is performed with minimal direction and reviewed by executive management
· Travel required to meet customers and partners
ABOUT THE REQUIREMENTS
· Knowledge of Avaya products is preferred but not essential
· Strong skills in client negotiations, presentations and engagement within a large multinational company
· Ability to motivate and direct the sales engineering team
· Very strong skills in working collaboratively across Sales and Services including the ability to drive to achieve goals.
· Experience managing a team senior specialist
· Ability to prioritize across multiple projects and ad-hoc requests
· Experience supporting indirect sales via a network of partners
· Experience supporting corporate and, especially, public sector customers
· Experience sales with private, public and hybrid cloud solutions
· Understanding of contact center and collaboration technologies
EDUCATION/QUALIFICATION
· Bachelor’s Degree or above
· Solid experience in similar roles
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