Purpose: Manages multiple development teams responsible for delivering enterprise applications used by mining customers globally. The Software Development Manager ensures teams leverage best-practice development processes, work efficiently together as a cross-disiplinary group and can contribute to the adoption and evolution of DevOps & Agile development practice. Collaborates with the broader organization to set the product vision and owns the development roadmaps for the teams. Leads the teams to leverage cutting-edge technologies and processes that improve product functionality, quality, and development efficiency. Responsible for the financial and operational efficiency of the department.
Requirements:
- At least 5+ years as Software Development Supervisor, or equivalent experience
- Minimum of 10 years experience in the software industry in a leading technical role
- Experience with Agile development methodologies and DevOps processes is a plus.
- Experience developing and supporting enterprise applications. Experience in mining or industrial applications is preferred.
- Experience with user-centric design processes, Product/UX Design.
- Strong interpersonal skills and ability to supervise local team and remote contractors
- Strong knowledge of best practices and common industry processes and standards [TDAT1], e.g. Software Design Patterns, OO Design / Domain Driven Design, Test-Driven Development, Use Case specification, UML / SysML, IAM & cybsersecurity.
- Demonstrated knowledge of and experience developing industrial-grade data architectures, from IoT to Cloud.
- Bachelor or Master Degree in Computer Science or equivalent
- Ability to travel for up to 10% of the time
Responsibilities:
- MANAGEMENT DUTIES (50% of the time):
- Resource Performance Supervision. Frequently monitors team member performance (software development supervisors, SCRUM Masters, application architects, software engineers & QA engineers), providing positive reinforcement and taking corrective actions as necessary.
- Resource Development. Supports the Product Development direction implementing appropriate programs, working groups, training and practices to motivate and enhance the competencies and effectiveness of the product team.
- Resource Staffing. Supports the Product Development direction maintaining the internal positions filled as per plan, by improving employee satisfaction & engagement, reducing employee attrition and developing replacement strategies.
- Technical Development Leadership. Collaborates to define technical strategy for products. Defines and executes development roadmaps and release plans for teams.
- Budget Execution. Supports the Product Development direction executing department budget according to plan. Assists with budgeting and planning.
- Technical Support. Manages 3rd tier ticket escalations (with the help of the team) to ensure that issues are addresses promptly and fixes are confirmed to address the customer’s problem.
- TECHNICAL DUTIES (50% of the time):
- Manages team execution of the Product Development Process including requirements gathering, application design, development, code reviews, testing, issue root-cause analysis/corrective actions, and all associated documentation.
- Supports the teams’ technical work grooming processes and Agile work planning and execution to deliver application requirements in small functional increments. Coaches team & promotes learning / continual improvement of development processes.
- Works with Architecture group and technical teams to align development plans with broader Intellimine Synergy platform architecture, new/evolving technology components, systems and DevOps tooling. Promotes innovation and new technical solution development within the teams.
- Manages strategy and execution of technical training / mentoring for SCRUM Masters, Architects, developers and testers at all levels.
- Contributes to the Product Development Process (PDP) process improvement and evolution. Mentors direct reports to ensure process compliance.
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