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JOB DESCRIPTION
Are you passionate about creating fluid online experiences for users? Do you love crafting user journeys that fuel action? Do you believe in “Design” with a capital D? The Company has an exciting opportunity for an experienced, hands-on collaborator obsessed with cultivating high-value user experience, focused on building community and hooked on creating successful customer outcomes.
Who We Are
The largest crowd-sourced, community-driven database of recorded music information in the world. Every day, millions of people use the our Marketplace to connect, learn about music, and buy and sell vinyl records, CDs, and cassettes. As the Company continues to grow, we are looking for bright, dedicated, creative, and highly motivated people to help us realize our mission to serve the music fan in everyone. We are relatively small, so individual contributions can have a large impact. High value is placed on quality, critical thinking, and continuous improvement. Our teams work collaboratively but are distributed geographically and open-source tools are important to who we are and how we work. We value the experiences and skills each team member contributes to helping us serve our music community.
Who We’re Looking For
We are looking for a well-rounded UX designer who is research driven. You will use your skills in design and research to prototype new experiences that will drive value for our community. You will play a key role in establishing data-driven research processes and best practices at Company. You’ll work with stakeholders from product, engineering, and marketing to identify research needs and will have impact at all points of product development.
What You’ll Accomplish
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
UX Design Responsibilities
- Create clean and simple user-centered web and mobile views for a high traffic music ecommerce platform that relies on community contributors
- Assist in the production of prototypes, concept sketches, and interaction designs using key tools such as Figma
- Work with the User Experience design and engineering team to maintain and adapt core design standards and flows across Company.
- Collaborate with the accessibility team to enable and execute accessible content across our web and mobile app products.
- Collaborate with Product Managers to create mockups, wireframes, and user flows based on current project requirements
- Collaborate with frontend engineers to iterate on designs and maintain visual consistency
- Participate in UX Team reviews, sharing, brainstorms, and activities
Research Responsibilities:
- Proactively identify research needs by partnering closely with UX team members, product managers, engineering, and marketing teams.
- Analyze user needs and pain points using mixed methods including: usability studies, interviews, surveys, contextual inquiry, rapid iterative testing, competitive analysis or industry/academic research.
- Analyze qualitative and quantitative findings and articulate actionable product and design insights to UX team members and key stakeholders.
- Communicate insights and recommendations using low to high fidelity prototypes and other visual tools.
- Establish a relationship with our Company community and identify opportunities to bring additional value to our users.
What You’ll Contribute:
- Bachelor's degree (BA/BS) from four-year college or university, or equivalent work experience.
- 7+ years related design and research experience.
- Knowledge in WCAG accessibility standards.
- E-commerce design experience.
- Understanding of designing within complex legacy systems.
- Capable of designing prototypes from wireframe to high-fidelity user interfaces.
- Experience with responsive web and native mobile design.
- Adept with design tools such as Figma.
- Knowledge of HTML and CSS.
- Possess knowledge within your specialization to be able to guide and mentor team members.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to work in a dynamic, ever-evolving environment and ability to respond quickly to changing expectations.
- Ability to operate by Company´s principles of:
- Relentlessly pursue our goals and honor our commitments
- Ask questions, share observations, state facts, move forward
- Embrace experiential learning
- Contribute to the story of Company´s success
What We Provide:
- Competitive compensation: salary, plus performance-related bonus program
- 401(k) with employer match
- 100% company-paid medical and dental insurance benefits for you and your dependents
- 4 weeks paid vacation, increasing based on tenure
- 18 weeks paid leave for birth moms
- 8 weeks paid parental leave, including for adoption
- Monthly wellness allowance
- Annual professional and personal development allowance
- Work from home office set-up and expense allowances
- Flexible work location opportunities
- Employer matching toward charitable contributions
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