We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and will have the dedication to create and apply an effective sales strategy. The departments and products covered by this position are varied and include Atlantic East; eCom Process & AZmazo Software.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Summary of key job functions
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
- Develop entry-level staff into valuable salespeople
- Meet all assigned Key Performance Indicators including revenue goals
- Increase customer satisfaction through improved communication and turnaround time
- Ensure all pricing, product and updates are successfully delivered to the customers
- Continually maintain an accurate forecast and robust pipeline of sales opportunities
- Update CRM in regard to customer status, contacts, communications etc.
- Resolve/Direct customer complaints to conclusion
- Gather and report Market Intelligence
- Meet or exceed all measurable sales objectives and quotas
- Generate new business opportunities and ensures growth of existing accounts
- Continue to enhance selling skills, increase closing rates, and leverage existing client bases
Requirements
- 2+ years experience of selling on the Amazon Marketplace (Preferred)
- Proven working experience as a business development manager, sales executive or a relevant role
- Track record of sales excellence and success
- Working knowledge of sales and prospecting methodologies
- Team player ready to work with a rapidly expanding group of professionals
- Ability to assist with building an organization and infrastructure
- Management potential and ability to grow with the expansion of the division/company
- Desire to succeed in a competitive arena
- Knows how to build and maintain long term relationships
- Strong written, verbal and presentation skills in English
- Located in Eastern Canada (work from Home Office)
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. AgileCRM)
- Proficiency in Kanban Task Management software
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- BSc/BA in business administration, sales or relevant field (Preferred but not necessary)
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