Front Desk Assistant at Eximius Associates

Job Title: Front Desk Assistant

Company: Eximius Associates

Location: Chicago, IL

About Us: Eximius Associates is a renowned firm recognised for organising high-end corporate events, bespoke private functions, and industry-leading conferences. Based in Chicago, we are expanding our services and are committed to delivering exceptional customer service and creating memorable experiences for our clients. We are seeking a professional and friendly Front Desk Assistant to join our team.

Position Overview: As a Front Desk Assistant at Eximius Associates, you will be the first point of contact for our guests and clients. You will be responsible for providing a warm welcome, managing reception duties, and ensuring a smooth and efficient front desk operation. The ideal candidate will be organised, personable, and able to handle various administrative tasks while delivering outstanding customer service.

Key Responsibilities:

• Greet and assist visitors, clients, and staff with a professional and welcoming attitude.
• Manage front desk operations, including answering and directing phone calls, and handling inquiries.
• Check guests in and out, including managing reservations and providing information about our services and facilities.
• Handle administrative tasks such as scheduling appointments, coordinating meetings, and processing paperwork.
• Maintain a clean and organised front desk area, ensuring it is well-stocked with necessary supplies.
• Assist with managing mail and deliveries, including distributing packages and correspondence.
• Address and resolve any guest concerns or issues promptly and effectively.
• Collaborate with other departments to support overall operations and ensure a seamless experience for clients.
• Follow all company policies and procedures, including health and safety regulations.

Qualifications:

• Previous experience in a front desk or receptionist role is preferred.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks simultaneously and work efficiently under pressure.
• Positive attitude with a commitment to providing exceptional service.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
• Ability to handle sensitive information with discretion and confidentiality.
• High school diploma or equivalent; additional qualifications in administration or hospitality are a plus.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a professional and supportive team.
• Career development and advancement opportunities.
• A vibrant and inclusive work environment in Chicago.

How to Apply: If you are an organised and customer-focused individual with a passion for delivering excellent service and managing front desk operations, we would love to hear from you. Please send your CV and a cover letter outlining your relevant experience and why you are the ideal fit for this role. Join us at Eximius Associates and be a key part of our team, ensuring a positive and professional experience for our clients and visitors.

Eximius Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.