Jobs at Flanks
Flanks is a Barcelona-based fintech company focused on wealth management services. Its main product is a SaaS solution that helps financial advisors, family offices and other institutions to have a holistic view of their clients’ financial assets while using the latest scraping technology. We’re currently building the benchmark in the OpenWealth industry, and so far we managed to have compatibility with over 270 national and international entities.
Thanks to our clients, we continue to grow at a fast pace. We have already more than 300,000 aggregated portfolios spread across more than 270 entities and have positioned our business at break-even in less than a year. In August 2021, Flanks raised €2.3 million in an investment round led by JME Ventures and SeedRocket 4Founders Capitals.
We are pioneers in the Wealth Management market globally, which will certainly grow a lot in the next few months and years. In addition, we already have significant growth globally, especially in the French-speaking part of Europe and Scandinavia. And for this reason, we are looking for a native French profile to carry out customer management, who is also willing to grow (personally and professionally) with us.
Flanks’s values are:
If you’re looking to grow professionally, you’re a native English speaker, and you are a Customer Success-oriented person who loves challenges… This is your opportunity!
To ensure that our clients receive the highest value from us, we support them at every stage of their lifecycle and provide them with an amazing customer experience. When leading the account management of our existing client portfolio, the Customer Success Manager plays a central role in this process.
In addition, you will support them with day-to-day queries about their aggregation programs and take proactive ownership to optimize their usage of our solution, often working with colleagues from different departments within Flanks for a solution.
We offer what we think is fair compensation for this role. In Flanks we say “people go first” and we mean it: we can promise you will not be left behind. We believe this is a really nice time to join the project, as we have a lot of challenges ahead, and you'll be an active part of this exciting journey. This is a full-time, permanent contract. This is a full-time, permanent contract.
A non-exhaustive list of perks includes:
💰 Interesting compensation system over performance
🏠 Office at 5 minutes from Plaça Espanya and Estació de Sants.
🔆 Flexible working hours under a hybrid work model
🎊 Paid time off on your birthday
🍒 Fresh fruit every week, all-you-can-drink tea and coffee
🍻 Friday happy hours after our weekly team meetings (optional)
😎 Team building events (optional)
🙀Personal holidays swap inside the same month
🏥 Health insurance options
💸 Flexible remuneration with Cobee (if applicable)
📚 Yearly training budget
If you think you meet most of the criteria described above, don’t hesitate to send us your CV and/or cover letter. We will be happy to hear from you!
Flanks is deeply committed to diversity, equity and inclusion both in our hiring practices and in our experiences as a Flanks employee. We’re proud to be an equal opportunity employer, and encourage all applicants regardless of race, religion, or belief (if any), nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.