Jobs at Flanks
Flanks is a Barcelona-based fintech company focused on wealth management services. Its main product is a SaaS solution that helps financial advisors, family offices and other institutions to have a holistic view of their clients’ financial assets while using the latest scraping technology. We’re currently building the benchmark in the OpenWealth industry, and so far we managed to have compatibility with over 150 national and international banks and other financial entities.
We are pioneers in our market in Spain and are now rapidly expanding to other countries. We'll experience a lot of changes in the next few months: from the explosion of the amount of data we manage, new and very diverse clients, to the birth of new products on top of our platform. Thus, we are looking for a new member of the team to help us manage the onboarding of our new clients both robo-advisors (who consume our aggregated data via an API for their products) and more traditional players who prefer to consume our data via our platform or export capabilities.
Flanks’s values are:
If you’re looking to grow professionally in a very fast-growing company with an exciting start-up culture, this is your opportunity!
You will be an Onboarding Specialist in our company focused on managing and leading the Onboarding of new clients. As a full member of the Customer Operations team, you will be a representative of the high level of service we give our clients, solving any problems they might have and linking up with other teams within the company when needed.
As responsible for the Onboarding process, your focus will be to ensure that our clients use our services to its fullest. Bringing in a consultative approach to understand their problems and ensure a fully customized experience setting up their accounts, while you gather their feedback to help us improve our product.
We offer fair compensation. We're not on top of the market, but our intention is to increase compensation as the company grows, you will not be left behind. We believe this is a really nice time to join the project as we have a lot of challenges ahead and you'll be an active part of this exciting journey. This is a full-time, permanent contract.
A non-exhaustive list of perks includes:
🏠 Office at 5 minutes from Pl. Espanya and Sants Estació.
🔆 Flexible working hours
🎊 Paid time off on your birthday
🍒 Fresh fruit every week, all-you-can-drink tea and coffee
🍻 Friday happy hours after our monthly team meetings (optional)
😎 Team building events (optional)
🙀 Bank holidays swap inside the same month
🏥 Health insurance
💸 Flexible remuneration with Cobee
📚 Yearly training budget
This is how the usual hiring process looks like:
If you think you meet most of the criteria described above, don’t hesitate to send us your CV and/or cover letter. We will be happy to hear from you!
Flanks is deeply committed to diversity, equity and inclusion both in our hiring practices and in our experiences as a Flanks employee. We’re proud to be an equal opportunity employer, and encourage all applicants regardless of race, religion, or belief (if any), nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.
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