About Flowbird:
Flowbird Transport delivers solutions for smart cities on the move. Our Smart Transport solutions can be seen in world-class cities including London, Edinburgh, Paris, New York, Sydney, Rome, Brussels and Toronto. Flowbird is present in 5,000 towns and cities around the world. We employ over 1,300 people creating and delivering effective, high quality solutions for our clients.
Our market leadership is underpinned by a continuous drive to innovate and push the frontiers of what is possible in order to make our customers more successful. As a result, we are a thriving business that is investing strongly and building the team for both new opportunities and supporting existing ones.
Location and Travel:
Flowbird’s UK headquarters in Poole are located 150 m from the edge of Europe's largest natural harbour; It is a mecca for water sport lovers. Stunning beaches. Bustling quayside offering excellent shopping and waterside dining. Nestled between Bournemouth and the Jurassic Heritage Coast, plus less than an hour from the New Forest, Poole is the perfect career base.
This role offers a hybrid working style, split between home and the office in Poole. With a high degree of remote working the hybrid split will depend on the successful candidate’s location.
The position may require regular travel throughout the UK and occasionally overseas.
Role Summary
A new opportunity has arisen within Flowbird Transport Intelligence. We are searching for an experienced Bid Manager to join our Sales and Marketing team to build on recent successes, and drive additional growth. Focussing on defining solutions, producing content and managing bid responses across the UK+ Region, which includes UK, Ireland, Nordics, Middle East, South Africa and Australia.
The successful candidate will lead bid management and tendering activities and will be able to demonstrate a history of success in winning strategically important bids, working well under pressure and to tight deadlines, taking full responsibility for the evaluation and preparation of bids, ensuring that bids are assessed and responded to on time and to the highest standards.
This position offers the opportunity to make a significant impact on the future of the business, working in Flowbird to grow in an exciting, challenging and competitive market and technologies. It will be a pivotal role within the Sales and Marketing team at Flowbird.
Responsibilities
- Take full responsibility for the evaluating and preparing of bids, ensuring that bids are assessed and responded to on time and to the quality expected.
- Develop the solution for bids, using your knowledge of Flowbird systems in order to determine the best solutions to meet customer requirements and seek opportunities for expanding the system.
- Liaise and work with the relevant departments across the business to gain the technical, quality and financial input required for each bid, ensuring that each bid goes through the required gateway review process.
- Support the Sales team on "Business As Usual" customer quotations, bringing together the content required and facilitating the review process when needed.
- Play a key role in maintaining strong relationships both with Flowbird’s customer base and also with Flowbird’s own internal stakeholders that will be instrumental in preparing content for tenders.
- Leverage industry knowledge to ensure Flowbird continues to evolve in line with technological advancements and market needs.
- Compliance evaluation of tenders. Develop tender responses in compliance with customer requirements and develop internal costings. Manage bid governance in accordance with company protocols.
- With the support of internal stakeholders, ensure that tenders and proposals are deliverable technically, commercially and within agreed timescales. Work closely with delivery team to ensure a smooth handover at contract award to allow the progress of project implementation.
- Monitor global bid portals for relevant opportunities and highlight potential bids for go/no go reviews.
- Maintain the bid library, to include the content for future bids.
- Interface with the relevant supply chain, commercial, operations, software and hardware, delivery teams to ensure high quality bid responses are prepared for ‘right first time’ governance reviews.
- During the tender lifecycle pro-actively prepare and post tender clarifications and assess responses.
- Produce the necessary documentation required at each stage of the tender response and during evaluation stages. Coordinate bid presentations as bids progress.
- It will be necessary to write bid response content. Bid content will be supported and supplemented by other internal stakeholders.
- Other activities include wider involvement on product and sales initiatives and regional bid strategies.
- Maintain records of bid activity an report on current and forthcoming and opportunities through Sales Force and via regular updates to the sales team and wider company.
Experience
- A background in smart ticketing systems such as public transport and mobility fares systems would be an advantage. As would experience in payments systems, mobility apps, journey planning, real-time passenger information solutions.
- Proven experience and success in Bid Management. Recognised industry qualifications would be an advantage.
- Experience in B2B and B2G formal tendering processes.
Core Skills
- Qualification Level – HND/Degree Level
- Comfortable working in a corporate environment
- High tempo work ethic and balanced activity levels
- Operate with a pre-planned and structured approach
- Excellent relationship skills both internally and externally
Behavioural factors
- Ability to work under pressure and to deadlines
- Resilient and persistent
- Excellent communication skills
Company Benefits include:
- 25 days holiday, plus Bank holidays, with the option to purchase up to 35 days per annum
- Up to 6% contributory Company pension scheme
- Life assurance of x4 annual salary
- Health Cash Plan
- Discounted gym membership with a company subsidy
- Six months Company sick pay
- Employee discounts
- Employee assistance programme available 24/7
- Flexible Benefits platform giving you the option to purchase additional benefits including critical illness cover, additional life assurance, dental insurance, health screening, cycle to work scheme, personal car leasing, breakdown cover, purchase of technology
- Paid Employee Volunteering days
- Hybrid working
- Additional Maternity / Paternity leave
- Free onsite car parking
- Free tea/coffee