Flowbird Transport Ltd is at the leading edge of fare management and self–service ticketing solutions for public transport. These complex systems include payment devices, ticketing hardware and software, contactless smartcards and hosted server environments. Our Smart Transport solutions can be seen in world-class cities including London, Belfast, Edinburgh, Paris, New York, Perth, Melbourne, Helsinki, Sydney, Rome, Brussels and Toronto. Flowbird is present in 4,000 towns and cities around the world. We employ over 1,000 people creating and delivering effective, high quality solutions for our clients.
Role Summary Responsible for managing small to medium sized projects, or working for a Programme Manager on managing elements of a large programme that deliver highly technological products with demanding timescales. Through your project management competence and attention to detail the selected candidate will ensure success delivery. The projects and programmes require hardware and software development and test, with deployment and system go live events requiring regular customer interactions in meetings, workshops and reviews. The selected candidate will be required to deliver to cost and schedule. They will ensure adherence to commercial scope and that costs are tracked against budget, with internal and external milestones tracked against the committed schedule.
Responsibilities
● Ensure project schedule and budget are tracked and remain on target. Identify any deviations and take corrective action
● Provide regular financial and status reporting
● Prepare and maintain the profit and loss statement including cash flow
● Manage a project team, maybe within a programme
● Oversee the delivery of the project in conjunction with the project Technical Lead
● Provide the necessary support for tenders, commercial events, customer presentations
● Provide main point of contact for project matters
● Manage customer expectations and ensure that they are met or exceeded
● Provide leadership in the resolution of issues and challenges
● Ensure the project team understand project goals
● Prepare and maintain the project schedule
● Prepare written reports as required Manage the project risks and issues register
Ensure resources are in place to deliver projects
● Ensure each project team member understands their role, the activities assigned to them, the deliverables expected from them and the resources and timescales available to them
● Liaise with other departments necessary for delivery of the project, including Hardware and Software Engineering, Production, Supply Chain, Commercial, Field Services, Technical Support, and Product Development
● Participate in the negotiation of contract variations with the customer
● Ensure timely and professional responses to the customer
● Ensure all customer commitments are met
● Ensure customer invoicing is completed in line with project schedules
Core skills
● Understanding of the project and engineering lifecycle and software and/or systems engineering experience
● Academic qualification probably to degree level accompanied by experience of successful project delivery
● Ability to manage complex projects
● Strong interpersonal skills with excellent oral communication and time management and be used to working to deadlines
● Strong commercial skills
● Proficient in the use of Microsoft and Google business software environments (spreadsheets, email, word processing)
● Flexible working hours to accommodate the needs of projects
The role can be worked on a hybrid basis minimum of 3 days in office per week