Quality Assurance (Software) at Flowbird UK

Place of work: Willis Way, Poole
Report to: Quality assurance manager
Last update: 01/06/2023

Mission

At Flowbird, the Software QA supervises the testing process within the development teams. He/she participates in the
review of requirements and writes tests to verify their implementation in the software solution. He/she provides data to
determine and measure the quality of the overall software system before it goes into production. He/she is also required
to carry out exploratory test campaigns to finalize the search for faults in the system. Global knowledge of the system is
required to carry out these missions successfully.

This job description is not exhaustive, and the incumbent may be asked by management to carry out additional tasks.

Significant activities:

● Activities common to the testing professions :
○ Reading/understanding the requirements to be tested.
○ Writing tests.
○ Participation in test plan development.
○ Execute manual and/or automated tests.
○ Monitoring test execution.
○ Participate in the analysis of system and/or component defects.
○ Follow-up on defects detected during test campaigns.
○ Communicate test results.
○ Ensure knowledge sharing with the rest of the team.

● Activities specific to QA :
○ Active participation in requirements testability reviews.
○ Writing tests in Gherkin.
○ Supervision and synchronization of testing activities within the team.
○ Lead the development and supply of test plans.
○ Compile execution results.
○ Communication on system quality level.

Autonomy & responsibilities:
● Within the company's legal framework and in accordance with his or her workload, the QA is free to manage his
or her daily work schedule.
● The QA works on the functionalities assigned to him/her within the team.
● The QA is responsible for written test coverage according to the requirements provided.
● He/she is also responsible for following up defects detected during testing.
● Each QA must regularly present his or her work topics to the other QAs in order to share his or her knowledge.
● In accordance with defined priorities, the personal organization of tasks is carried out in complete autonomy.
● The QA is responsible for the final quality of the system.

Job description

ONE COMPANY, ONE TEAM

Skills:
+++ mandatory; ++ recommended; + appreciated

CONCEPTS
++ ISTQB certification
+++ Monitoring
+++ TDD
+++ Data management
+++ Data confidentiality
+++ Test automation
+ Continuous delivery
+ Continuous Deployment
+ Microservices
+ Relational model
+ NoSQL models
+ Performance engineering
+ Networking
+ REST
+ TMMi certification
+ IREB certification
+ Security

TOOLS
++ Postman
++ Ubuntu
+ GIT / BitBucket
++ Robot Framework

TECHNO
+++ Gherkin

ACTIONS
+++ Understand and interpret
requirements in order to test them.
+++ Writing tests in Gherkin.
+++ Drawing up test specifications.
+++ Compiling test results.
++ Understand the structure of the
system and how the various system
components fit together.
++ Regular progress reports.
++ Technical analysis of a system.

TOOLS
++ Google suite
++ Jira/Confluence
+++ XRay

REFLECTION/CRITICAL THINKING
++ Problem solving
+++ Critical thinking
+++ Thoroughness

ORGANISATION
++ Autonomy
+ Priority management
+ Time management

SOCIAL INTELLIGENCE
++ Adaptability
++ Empathy
++ Learning to learn
++ Assertiveness
++ Communication skills
++ Curiosity
++ Ethics
++ Respect
+++ Customer service
++ Commitment
++ Ability to summarize
++ Integrity
+ Perseverance
++ Cooperation

TEAM MANAGEMENT
+ Group coordination
++ Teaching - Passing on
knowledge
++ Teamwork

Relations

● Internal :
o All R&D services (Business Analyst, Squad leader, Test Engineer, Developers, …)
o PM/PO
o SRE
o Project management
● External :
o Interface and test sessions with R&D departments of other companies involved in the system to be
tested.
o Customer project managers.
o Customer support managers.

Qualification
● Higher education in IT (software testing is a plus) or equivalent.
● 2 years' experience in software testing or software development
● ISTQB foundation certification recommended
● IREB and TMMi certifications are a plus

Possible developments

● Within the same department : QA leader
● Within another department : Test Engineer, Support L2