Are you a friendly and outgoing individual with a passion for helping others?
We're seeking dedicated Customer Service Representatives to join our dynamic team in Dallas. If you enjoy providing exceptional customer service and building positive relationships, this is the perfect opportunity for you!
Responsibilities:
- Handle Inbound Calls: Answer incoming calls promptly and professionally, addressing customer inquiries and concerns.
- Resolve Customer Issues: Efficiently resolve customer problems and complaints, ensuring their satisfaction.
- Process Orders: Accurately and efficiently process customer orders.
- Maintain Customer Records: Keep customer information up-to-date and organised.
- Team Collaboration: Work effectively with colleagues to achieve shared goals and create a positive team environment.
Qualifications:
- Excellent Communication: Demonstrate strong interpersonal and communication skills.
- Organization and Prioritization: Ability to multitask and prioritize tasks effectively.
- Problem-Solving Skills: Proven ability to solve problems and resolve conflicts.
- Positive Attitude: Maintain a positive and enthusiastic approach to customer interactions.
- Customer Service Experience: Previous experience in customer service is preferred but not required.
Benefits:
- Competitive Compensation: Enjoy a competitive salary and benefits package.
- Career Growth: Explore opportunities for professional development and advancement.
- Flexible Scheduling: Benefit from flexible scheduling options to suit your needs.
- Supportive Environment: Work in a supportive and friendly team environment.
Join our team and make a positive impact on our customers!