Front Desk Assistant at Gsg Law Limited

We are looking for a motivated Front Desk Assistant to join our team.

The Front Desk Assistant is responsible for greeting and assisting clients and visitors, managing communications, and supporting overall office operations. This role requires excellent interpersonal skills, a professional appearance, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet clients and visitors warmly and provide assistance as needed
• Answer and direct phone calls, taking messages when necessary
• Manage incoming and outgoing mail and packages
• Maintain the front desk area, ensuring it is clean and organised
• Schedule appointments and meetings for staff as required
• Provide administrative support, including data entry, filing, and document preparation
• Assist with basic inquiries and provide information about the company and its services
• Coordinate with other departments to ensure smooth communication and operations
• Handle client requests and concerns with professionalism and efficiency
• Support special projects and other administrative tasks as assigned

Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree preferred
• Previous experience in a front desk or customer service role is advantageous
• Excellent verbal and written communication skills
• Strong organisational skills and attention to detail
• Proficiency in Microsoft Office Suite and basic office equipment
• Ability to maintain confidentiality and handle sensitive information
• Positive attitude and a strong commitment to providing exceptional customer service
• Ability to multitask and manage time effectively in a fast-paced environment