Jr - Intermediate Technical Analyst
As a member of the IT infrastructure team, you will assist in supporting all aspects of the infrastructure and ensure the highest level of service to all participants. You will also provide second line support for any technical issues escalated from the Customer Service Desk.
- MUST have LINUX and Windows Server administration experience in a Virtual Environment - not just a home or academic lab environment
Primary Duties
- Manages the day-to-day operations of infrastructure by monitoring system performance, configuration, maintenance and repair.
- Regular patching of all systems.
- Performs troubleshooting of all aspects of the infrastructure including network, operating system, server hardware, and application software. As such, leads problem-solving efforts often involving outside vendors.
- Assist in technical design, planning, implementation and performance tuning and recovery procedures for mission critical enterprise systems.
- Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability.
- Ensures high availability and acceptable levels of performance of mission critical host computer resources.
- Develops procedures to maintain security and protect systems from unauthorized use, acts of nature and user abuse.
- Develops procedures, programs and documentation for backup and restoration of host operating systems and host-based applications.
- Stays current with technological developments in systems administration technology and recommends ways for to take advantage of new technology.
- Support of Trading and Data distribution platform.
- Provide second level support to help desk for client related connectivity/application issues.
- Support in house desktop hardware and software.
- Support VoIP services.
- Create/update operational documentation as required.
- Must be available for after hours support typically through remote access.
Qualifications
Required Skills
- Demonstrated experience with VMware ESXi 5.5 or greater.
- Demonstrated experience with Linux – REHL, CentOS and Debian.
- Demonstrated experience with MS Windows 7/10, Windows Server 2008/2012.
- Demonstrated experience with networks and network equipment (switches/routers).
- Demonstrated experience in creating Bourne shell scripts.
- Demonstrated experience in creating VB scripts.
- Demonstrated troubleshooting skills.
- Superb analytical skills: Ability to think “outside-the-box” to resolve problems.
Desired Skills
- Experience administering production MySQL and MS SQL.
- Experience with TIB.
- Experience with fixed income trading systems.
- Experience with Splunk.
- Experience with Nagios.
- Experience with Veeam.
- Experience with Zerto.
- Experience with MobileIron.
- Experience with freeIPA.
- Experience with vulnerability scanning and penetration testing systems such as Nespose, Nessus, Kali Linux etc.
- Experience with Symantec Endpoint Protection.
- Experience with Malwarebytes.
Other Qualities
- Self-motivated and driven.
- Takes initiative and can work independently without constant supervision.
- Excellent verbal and written communication skills.
- Well organized.
- Highly enthusiastic, service-oriented individual.
- High attention to detail and commitment to quality.
Education
- Post Secondary degree in IT related field.
Experience
- 2-3+ years of experience preferably in financial services.
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