If you’d like to make the online world a safer place, come and join us.
About iProov:
iProov is the world leader in face biometric verification. We establish trust in remote users and deliver effortless, customer centric, device independent authentication tied to trusted ID credentials. We are on a mission to make the Internet a safer place for businesses and consumers.
Our unique facial biometric technology allows banks, governments, healthcare and travel providers to verify customer identity online and provide simple access to secure services. In 2020 we were recognised as a Gartner Cool Vendor and as the 5th fastest growing technology company in the UK by Deloitte. We work with leading customers & partners across a number of industry sectors worldwide - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, ING and many more.
Our flagship Genuine Presence Assurance technology continues to solidify its global market leadership, with verifications growing at a consistent rate of 25% per month worldwide. This has been driven by demand from organizations needing to verify the identity of online users to prevent fraud. iProov’s patented technology assures the genuine presence of an online user to ensure they are the right person, a real person, and authenticating right now.
Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose.
The Role:
iProov is building an environment where continuous improvement of the development process is in focus. Agile coaches will work closely with Platforms and their teams to improve quality, efficiency, and outcomes, as well as taking responsibility for the wider growth of agile capability and competency across iProov Tech.
This is an exciting time for iProov and the industry we are involved in and as our first Agile Coach position, we are looking for someone who will reinvigorate adoption of Agile across Tech and Product. It is an opportunity to shape our Agile strategy, coach and mentor high performing teams to the next level and potentially build a team and make an impact.
Responsibilities include, but not limited to:
Provide hands-on support and expertise to initiatives to help multiple, cross-functional teams define and implement the best possible approaches to deliver the highest value to our business and customers and how to involve them in the product development journey
Shape and support the adoption of consistent measures that can be used to drive improvements in teams, Platforms and the whole of iProov Tech in terms of quality, efficiency and outcomes
Share innovative practices across platforms to drive continuous improvements using different techniques as appropriate
Build and deliver Internal enablement courses and initiatives, both in person and remote to help grow the capability of the people within iProov
Facilitating getting the work done without coercion, assigning, or dictating the work
Facilitating discussion, decision making, and conflict resolution
Demonstrating a real willingness to disrupt the status quo and execute this confidently, sensitively handling difficult conversations when required
Assisting with internal and external communication, improving transparency using a variety of methods and tooling, and radiating the right information
Demonstrating vast knowledge of various patterns, anti-patterns and techniques to help the team understand issues and improve e.g. Retrospective formats, basic team metrics burndowns, simple root cause analysis techniques etc
You actively listen to different opinions and experiences & openly share your experiences and contribute to discussions in the Delivery community
We’d Love To Meet Someone With:
Demonstrable experience of leveraging Agile and Lean principles to empower platforms to innovate, adapt, and deliver value
Breadth of experience in advocating Agile/Lean principles in different environments
Hands-on experience in using Scrum, XP, Kanban and JIRA as main supporting tooling.
The ability to flex your approach based upon the context and your personal experience
Strong coaching background and experience helping people and teams achieve results and improve outcomes
Knowledgeable mentor, teacher and facilitator
Previous experience of working within a fast-paced, high change organisation
The ability to communicate with iProovers at all levels, flexing your style as necessary
Previous experience of working within agile teams with a record of continuous improvement
Good understanding of DevOps culture, CI/CD, Infrastructure as Code and cloud technologies
Company Benefits
Competitive reward package
Shares incentive scheme
25 days Annual Leave, plus 8 Bank Holidays
Vitality Health insurance (Gym memberships, Health Screening and Discounts)
Pension
A true flexible and hybrid approach to working
Free Barista Coffee/Tea, biscuits and fruit in the office
Free access to WeWork discounts and free online well-being sessions