Business Operations Intern (Italy) at Katoo

And what makes Katoo unique ?

In 2021, we are used to ordering our favourite 🍕 and 🍔in just two clicks from apps like Glovo, UberEats, Deliveroo...

It seems unthinkable to believe that restaurants are still using pen & paper, WhatsApp, phone calls or even fax (!!!) to place their own orders to their suppliers right? Well… they are!

Take a look at the other side and you’ll find thousands of suppliers waking up at 4am, listening to countless voice notes and spending hours manually inputting the orders sent by their restaurants into their ERPs. It is boring, time consuming and prone to mistakes!

Katoo’s mission is simple - we want to connect and empower the food supply chain - offering restaurants and suppliers the best technological tools to manage their relationships!

We are here to make sure our beloved restaurants & their suppliers have access to the best technology to manage their internal processes as well.

• Is it challenging? Of course yes 🎯
• Are we ready to do whatever it takes to make it happen? Yes - to the moon and beyond 🚀
• Want to be part of this amazing team? Join us 🥑

Ok, but what is Operations about?

Our Operations Intern will be part of an international team (the Growth department) making things happening in the Italian market. You will be reporting directly to our Business Operations Lead and we want to hire someone who is keen in joining us full-time in 6 months.

More specifically, some of the key tasks are:

• Managing end-to-end restaurants and suppliers' onboarding process by collaborating with the Business Development team, structuring the information and making sure everything is ready to be processed by Tech team
• Improving current onboarding process through automations by documenting current processes, spotting areas of improvements, and implement them through existing tools or developing them with Tech Team
• Collaborating with the rest of the Growth department to improve the way we grow and scale by - for example - identifying hacking ways through which we can get our restaurants onboarded, faster

In short, Biz Ops is a broad role encompassing process management, a bit of analytics and... hustling! We are a start-up, so be prepared to get your hands dirty!

Sounds cool! What are you looking for?

More than everything else, we are looking for someone excited to join us in reaching our challenging objective. We are working hard to reach our objective, and we expect you to do the same!

In details, here the key skills we would love to hear from you during interviews:

• Structured: you manage processes end to end without never forgetting a single detail, while always having in mind the big picture
• Analytical: you have some internship experience where you used tools like Excel, PowerBI, or Google Sheet; if you didn't, you should be keen in understanding more about them!
• Solution-oriented: you find problems, and strive to find solutions on your own

Other details

• Stage length: 6 months (we hope you'll love it and stay with us in a full-time role afterwards!)
• Location: 3 days a week in Milan, 2 days a week remote (we want you to fully enjoy our culture!)
• Start date: as soon as possible!
• Salary: 700€ + meal vouchers + PC + phone (expect also to be invited in company-wide events 🙂)