Telesales Executive
Wednesbury, West Midlands
Salary: Up to £30,000 + 10% annual bonus.
We are currently partnered with a well-established, family-run business who have over 30 years of experience in the electrical and wiring industry.
They are seeking a highly organised, adaptable and customer-focused Telesales Representative to join their growing team.
About the role
- Processing and management of purchase orders, ensuring timely and accurate order handling.
- Proactively contacting customers and maintaining a high standard of customer service.
- Maintain an excellent level of communication and customer service, providing invaluable support to customers throughout the sales process.
- Supporting the external sales team with outreach and prospecting, customer management and administrative tasks
- Maintain accurate and up-to-date records of supplier P/O’s and related documentation
- Ensure all processes are tracked internal systems, and assist with the standardisation and maintenance of CRM & Sales databases
- Have a highly organised approach to sales process to ensure efficiency, effectiveness and an excellent level of customer service.
- Proactively identify and resolve order related issues such as fulfilment, inventory, supplier delays.
About you
- You are a dynamic and goal-driven individual with a strong work-ethic.
- You have experience working in a KPI driven sales environment
- You are technically savvy with hands-on experience in CRM and sales platforms
- You have excellent organisation skills and a great attention to detail.
- You can multitask in a fast-paced environment.
The best part of this is, if you are successful in getting the job, we guarantee that you are going to love it. Why? For every 100 people we recruit, 96% are still with their company 12 months later, and 94% are still there 2 years later. That speaks for itself.
Want to be a part of this? Of course, you do! If you have the spirit and passion this position requires then get in touch now before the deadline expires.
To apply, click on the apply button, contact Dina Cottier, or call the Mercury Hampton office directly on (+44) 1925 937 311. We aim to respond to all successful applicants within two working days.