We are on the prowl for more Bears to join us at our Global HQ (AKA Bear Force One)! Being a Bear means that you'll be part of a culture that celebrates diversity and is dedicated to making games which make players smile.
We are looking for an experienced and hands-on IT Manager who is passionate about using technology to address real-world problems.
In this role you'll be responsible for delivering high quality and efficient day-to-day IT support for our Bears. The right candidate should be ambitious in providing best-in-class tech support to the team, so we can focus on what we do best - developing games!
We are an equal opportunity employer. We celebrate diversity, welcome applications from candidates from all walks of life, and are committed to creating an inclusive environment for all Bears.
Your responsibilities will include:
- Planning and Project Management of Information Technology projects.
- Support, administration, maintenance and optimisation of key functional areas across Google Workspace applications and services, client platform technologies, enterprise device management and application deployment.
- Manage and liaise with external service providers and consultants to achieve successful delivery, contribute to utilisation, monitor efficient time/billing and provide operational handover (documentation and training).
- Produce regular updates and information on system issues, root cause and resolutions and make them available to management, as requested.
- Implementation of service desk and own any on-site Operational Activities/ Incidents and Service Requests as logged via the Service Desk.
- Continually maintaining awareness to ensure that good security practices are followed at all times.
- Asset and license management across the end user support scope as directed by the IT management team.
As a successful candidate, you would have:
- Deep understanding of IT and Cybersecurity management principles, programs, policies, activities and procedures.
- Strong knowledge of and proven experience with the following:
- Google Workspace or any other enterprise administration tool
- Operating systems: Windows, MAC, Android and IOS.
- MDM solutions
- Network Infrastructure
- Excellent verbal and written communication skills with experience in facilitating and orchestrating cross-functional initiatives.
- 3 to 5 years related IT experience required.
- Experience and interest in games is a plus.
If you want to be part of a team that's committed to transparency and openness, then Bear Force One is the place for you!
We are always on the lookout for interesting people - even if your profile doesn’t meet the requirements fully, we'd love to hear from you!
Whether you’re new to the industry or have several years of experience, here are some pointers on things we look for at Bear Force One: http://bit.ly/MBG-HowToLandYourDreamGamesJob and when you’re ready, just click to apply!
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