Jobs at native
Title - Senior Customer success Manager 🚀
Reporting to - Director of Growth and Platform🧑🔬
native is a platform that connects students with amazing experiences, built out of a passion to help students have the best time at university and empower campus culture. We bring high quality virtual and IRL events to campuses across the UK and Ireland, whilst supporting SUs’ with powerful engagement tools.
Global brands trust our platform to bring their activations and content on to campus, and we’re proud to help support our SU partners with valuable marketing revenues and partnerships which their members feel truly engaged with.
Over the past 18-months, we have built long-term partnerships with 80+ Students’ Unions - three in four of which have trusted native exclusively with their media rights.
We’re well on the way to unify and streamline on-and-offline media channels to give advertisers, like Burger King, GoPuff, Odeon and Lloyds frictionless access to 2.66 million students - and unlock additional revenues for Students' Unions to reinvest in the student experience. It’s what we call the native win-win-win.
As a Senior Customer Success Manager at native you’ll be building fulfilling relationships with our amazing Students Unions partners, finding creative ways to help them reach and engage their student population. You’ll be working with product, brands, sales and marketing teams to build a compelling proposition for our customers, ensuring that your portfolio hits engagement targets and sees us as a trusted advisor in this space.
What you’ll be working on:
You should apply if:
What's in it for you:
🏫 Pension contributions of 5%
📍We offer flexible working, but feel it's important to spend quality time with your native work colleagues too. Where possible we ask that you visit our office in the super vibrant Old street area!
🏖️25 days holiday ➕ bank holidays ➕ your birthday ➕Christmas shutdown
📈 Share Options for all
💻 A Mac or Windows laptop
🐶 Dog friendly office
🌿 Health and Wellbeing budget
🚂 Season Ticket Loan scheme
👶 Paid maternity, paternity, adoption or shared parental leave
Equal Opportunity Statement
We are actively creating an equitable environment for everyone at native to thrive.
Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us.