Navtech Radar is looking for a Second Line Technical Support Analyst to join the Customer Service team, and support the company through ongoing growth.
As a second Line Technical Support Analyst, you will be providing second Line Technical Support for our bespoke software solutions (AdvanceGuard and ClearWay). In this customer facing role you will be resolving, or managing the resolution of, a wide range of technical issues relating to our applications. The customers you will be supporting span the globe and use our solutions to address a wide range of challenges.
As with all our hires, we are looking to employ someone who has the potential to grow alongside the company.
Company overview - Navtech Radar
We are a world-leading innovator, and multi-award-winning designer and manufacturer of commercially deployed radar solutions. Our ground-breaking technology is utilised by clients worldwide, across many industry sectors, from Perimeter Security Surveillance and Industrial Automation to Traffic Incident Detection on Smart Highways and as part of Intelligent Transport Systems (ITS).
As part of Halma plc, a FTSE 100 company, you will be joining a group of companies whose mission is to make the world cleaner, safer, and healthier.
Our work headquarters
Our offices are nestled in a wonderfully tranquil location, at the edge of Ardington in South Oxfordshire, within an easy commute from areas of Reading, Swindon, Newbury and Oxford.
Our culture and benefits
Here at Navtech, we help create the right environment for our focused staff by providing a flexible, fun, friendly, and family feel. We are dog friendly and enjoy family, friends and group events. We have plenty of free parking for our employees and provide you with options to join colleagues on lunchtime walks, biking and other pursuits. We care about our staff, in fact, our culture is developed by them, for them!
Knowledge and experience
Salary will be competitive based on this type of role within the Thames Valley and we offer a bonus scheme, pension contributions, and a holiday loyalty scheme.
The successful candidate must be willing to undertake security clearance (BPSS) and participate in an on-call roster.