Technical writer/ Trainer at Omega solutions

Technical Writer / Trainer

Raleigh, NC

1 year contract

Seeking a Senior-level Tech Writer/Trainer to develop documentation, training material and conduct end-user training.

Applications, along with multiple manual processes, are being replaced by a new web-based, secure, multi-user application under the Enterprise Project. This development effort is being performed in multiple phases and is expected to last multiple years. This position is required to work in a rapid-paced agile development team environment.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):

1. Translating technical information into clear, concise documents to be used by technical and non-technical personnel

2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations,status reports, standard operating procedures (SOP), policies and procedures

3. Conducting End-user Training on IT applications. Experience with authoring tools, such as Adobe Captivate, to develop eLearning training content

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