Hi, we’re Penfold - We are on a mission to build the pension of the future! 🚀
The UK pension industry is full of traditional pension providers that have outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform that is built on modern technology. We’re demystifying pensions, to make them universally accessible, engaging, and exciting so we can help everyone save enough for later life.
Right now we’re still a small team, but we’re well-funded with over £15 million in funding and growing rapidly. The company has been very successful, and is going through a big growth phase - we’ve been signing multiple customers, and we have over 50,000 users and 100s of workplace clients.
Our team is focused on building an amazing pension experience for our savers - creating a world where everyone is confidently saving. As one of our first 60 employees, you’ll have a say in defining our culture and you’ll have opportunities for progression and learning.
We are looking for an empathetic, proactive, and hard-working person to join us. You'll be part of busy eight-person customer operations team.
Our operations team is the glue that holds the business together, covering both customer support and all of the back end processes that are essential to keeping our customers happy.
This role will be dedicated to keeping our operational processes running with high speed and efficiency. Having successful, efficient processes is pivotal for our business success, customer satisfaction and one of our key focuses!
You will be integrated into our rapidly growing operations team meaning you'll be part of running, defining and streamlining our processes and best practices, so that we can continue to deliver a high-quality service as our business grows.
Our business and our operations team are rapidly growing and therefore the responsibilities within this role will keep adapting, and there are huge progression opportunities.
We are accepting students/graduates/entry-level candidates as well as those with more experience.
Here’s some of the stuff you’ll be doing:
Our application process
Our office/working hours
Penfold is committed to providing a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Our benefits package includes:
🤑 €1300 - €1500 per Month (before tax) - we review salaries more than once a year to make sure you get what you deserve
💸 10% monthly bonus which you should then add to a private pension
🏝️25 days annual leave
🥳 We will pay for your travel expenses for you to come to the UK, for company-wide meetings and socials at least every 6 months
🌍 Remote working – we are a remote-first company
🖥️ Best-in-class MacBook and we will provide you with any Work From Home equipment you need
📚 Learning & Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals
🤝 Hired through our talent partner Deel, your taxes are sorted so you don't need to worry
We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role or the company or the interview process, please let your recruiter know and we’re happy to answer these anonymously if that makes you feel more comfortable
Job is Archived
You may have followed an invalid link or the job you are looking for has been archived.
Learn About GoHire