Product Manager at Penfold

Hi, we’re Penfold

Penfold is building the pension of the future. We’re dragging the multi-trillion pound pension industry out of the dark ages. Think about how challenger banks have changed banking. We’re demystifying pensions, to make them universally accessible, engaging and exciting so we can help everyone save enough for later life.

We have over £15 million in funding and are backed by from some of the world’s most successful fintech investors & entrepreneurs.

We are an FCA regulated pension provider, offering tens of thousands of consumers a totally digital pension experience via our mobile app, helping hundreds of businesses run their workplace pension, and tracking down hundreds of millions of pounds in lost pension pots for all our customers.

The role
 

We’re looking for a Product Manager to help us revolutionise the pensions industry and make it work for every saver in the UK. 

As the second hire in the Product Team you’ll have huge autonomy, working directly with a team of talented engineers and designers to create great products that customers love, and all in one of the last industries in the UK to be disrupted. 

You’ll own the full product lifecycle, identifying problems to solve or places we can create value, defining and validating possible solutions and then working with engineering to take them to market. You’ll ship fast and learn quickly, iterating towards product/market fit and using data to measure performance. 

Responsibilities:

• Gaining a commercial understanding of the pensions and investment industry. You will understand the problem that needs to be solved, bring new ideas on how to tackle the challenges, validate them through user research and ultimately take them to market. 
• Be curious and resourceful. You’ll always be looking for new opportunities and will be able to lead the discovery on how to capitalise on them. 
• Work collaboratively across the whole business - marketing, operations, engineering, design and compliance - to gain a holistic view of the product. 
• Deeply understand our customers through frequent qualitative customer research and quantitative data analysis. 
• Be able to combine strategic thinking with tactical delivery. You’ll see the bigger picture of what we’re trying to acheive and break those down into smaller objectives. You’ll keep your delivery team focused on the next most valuable thing and manage the expectations of the business. 

Must haves:

• 2+ years experience in product, or in a role heavily exposed to product. We’re not fussed about job titles, so we’re open to hearing from junior and mid-level PM or product owners, product marketing managers, business analysts or engineers who are looking to switch track. 
• Have some experience of the UK financial services industry, ideally in investments or banking. 
• Have been involved or owned the process of taking a new product or feature from conception to market
• Understanding of Agile principles
• Practical understanding of the processes involved in software development. Be able to talk tech at a reasonably detailed level without necessarily knowing how to code 
• Technical knowledge (e.g. You can talk through what makes a REST API)
• Have worked with cross-functional product development teams in a servant-leader capacity
• Possess good data analysis skills and know your way around Excel or write basic SQL 

Nice to haves:

• Some understanding of the pensions industry in the UK
• Good knowledge of the regulatory landscape for financial services
• Have worked in an early-stage start-up or scale-up 

Ultimately, we’re looking for smart, hardworking & energetic people who get stuff done & are committed to contributing to a great team. So, if you’re excited about what we’re doing, get in touch – definitely don’t be put off if you don’t tick every box!

Benefits @ Penfold

We’re working hard to create a working environment where people feel empowered to do their very best work, make a big impact, and enjoy what they do.

Right now we’re still a small team, but we’re well funded and growing rapidly. As one of our first 50 employees you’ll not only have a huge say in defining our culture & what it’s like to work here, but you’ll have uncapped opportunities for progression, learning and exposure to different areas of the business.

Specifically, our benefits package includes:

⦁ A competitive salary – we proactively review salaries to make sure you get what you deserve (i.e., we’ll review more than once a year) 
⦁ Meaningful share options – you’ll own a part of Penfold and share in our success
⦁ A 10% Pension contribution each month that you don’t need to match (on top of your salary)
⦁ Medical insurance – through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off PureGym memberships, free Apple Watches)
⦁ Unlimited holidays – we’re interested in your output, not how many holidays you go on!
⦁ Remote working – we get together once a month and have an awesome office you can use anytime but we are a remote-first company. You can work from anywhere in the UK. We trust you to get your work done in whatever environment suits you
⦁ Flexible working – we hire competent and capable people, we trust you to get the work done at a time that suits you
⦁ Great office space – plenty of people come into our wonderful private office space in Uncommon Borough a few days a week, come along as much as you’d like!
⦁ Free tea, coffee, soft drinks and craft beer
⦁ Free company lunch every week (e.g., Borough Market, Mercato Metropolitano)
⦁ Best-in-class MacBook and any WFH equipment you need 
⦁ The option to buy a bike tax free, and spread the cost over several months (cycle to work scheme)
⦁ Learning & Professional Development – we conduct regular 360 feedback and focus on role progression that suits each individual. We support everyone with courses, events and coaching to help everyone reach their goals
⦁ Quarterly company socials (and regular meetups throughout the year too)

Find out more about our benefits, our values and our ways of working on our Meet the Team page

Our Office
 

We’re a remote first business although we have a large private office at Uncommon Borough, a large co-working space full of other awesome tech start-ups and more plants than a garden centre.

Uncommon has their own exercise studio for free weekly Yoga and HIIT classes, a discounted office masseuse & beauty squad, monthly drinks & Tuesday teatime, bike racks, showers, an excellent café, and a whole bunch of communal spaces you can work from when you need a change (including a roof terrace).

Our application process

We’ll have a very quick introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have.

Then there will be be a ‘take-home task / role-play exercise’ so we get a better feel for how you work. And finally, we’ll organise a session with one of our Co-Founders and a small group of people from around the business. 
 

We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role or the company or the interview process, please let your recruiter know and we’re happy to answer these anonymously if that makes you feel more comfortable.