Location

Anywhere, United Kingdom

Salary

Based on skills/experience/fit

Job Type

Full-time

Date Posted

March 30th, 2022

View All Jobs

Customer Success Manager UK at RemotePass

Location

Anywhere, United Kingdom

Salary

Based on skills/experience/fit

Job Type

Full-time

Date Posted

March 30th, 2022

View All Jobs

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We are a UAE-based startup, working remotely from all over the world. Our team is diversified and spread across 10+ different countries. We have the ambition to become a leading remote work enabler that simplifies the access to world class talents. We believe that anyone should be able to work anytime, anywhere. 

 

We are Backed by world class regional & international investors; BECO Capital, Wamda Capital, Khawarizmi VC, Wealth Well and Plug & Play.

 

As part of our Sales team, we are hiring a Customer Success manager to work on activating and retaining customers.

 

Responsibilities

In our Sales Team, you will focus on the following: 

  • On-boarding, activating and retaining clients
  • Deliver a top-notch product tour
  • Build a solid global HR/Legal/Payroll knowledge
  • Deliver weekly reports on performance of accounts
  • Liaise with Ops team on EOR, hiring needs and employee on-boarding
  • Followup with Finance team on invoicing and salary payments
  • Conduct in-depth research on competitors' products, pricing, and market success

 

Requirements

  • Believe in our mission to transform the present of remote work
  • You are a Top communicator, confident and sharp
  • 3-5 years of proven experience as a Sales, account manager in a Start-up (ideally Software)
  • You have outstanding negotiation & presentation skills and feels comfortable dealing with C-level executives, seasoned managers
  • Solid knowledge of HR legislation, policies and regulations is a big plus
  • Computer savvy, you love Technology
  • Outstanding time management skills
  • Master's degree or equivalent experience
  • Fluent English with command of arabic or/and another European major language (French, German, Spanish, Italian) a big plus

You'll get 

  • Very competitive compensation
  • Work remotely with flexible hours
  • Health insurance
  • Paid time off

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