Parent Relationship Officer/Front Office Executive - TSUS Chennai at Shri Educare Limited

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The Shri Ram Universal School, Chennai invites smart, energetic and creative professionals to be a part of the family. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education.

The role primarily focuses on:-

To share the admission process with prospective parents.
To address the queries of prospective and existing parents
To keep a track record of the appointments of prospective parents with the Principal
To facilitate the entire admission process
To arrange for parents’ orientation with the concerned authorities
To maintain a record of students’ data, registration, admissions, and withdrawals
To collaborate with the concerned coordinators to organize presentations, information sessions etc.
Preparing MIS on the walk-ins to conversions; Admission v/s budgets etc.
Maintaining a record on the follow ups / walk-ins received and sharing with the management & marketing teams
Maintain all school related required information to be shared with prospective parents as one point of contact
To be updated with all school activities / events for sharing of the same with prospective parents
To maintain records / leads generated from advertisement responses
To facilitate the withdrawal process
Ensure timely notices / circulars related to admissions and withdrawals are sent to all parents
Planning various marketing activities to obtain visibility for the School
Visiting pre-schools in the area to gain visibility and obtain data on prospective parents.
Visiting pre-schools in the area and exploring opportunities for tie ups.
Establish contact with industries / MNCs in the region to gain visibility for the school and reach out to prospective parents
Contacting prospective parents via emails and cold calls.
Making competitor visits to gain a better understanding on the competitor offerings, pricing and USPs

Age: 25 to 35 years.

Experience: 2 to 5 years. Preference to be given for the candidates who have earlier worked as an admission counsellor in a school of repute.

Location: The Shri Ram Universal School, SPR City, B&C Mills, New Farrance Rd, Perambur, Chennai, Tamil Nadu 600012. Candidates residing in and around the school vicinity will be preferred.

Qualification: Graduate or Post Graduate

Key Skills:

Good Communication skills
Basic knowledge of computer and internet
Highly Motivated and goal oriented
Candidate with good customer service skills would be preferred.
Prior experience in customer service industry will be an added advantage