About Whistl Gateshead
Whistl Fulfilment Gateshead is one of the UK’s most respected providers of contact centre services in the UK. Part of the Whistl Group, we’re proud to say we’re at the heart of multi-channel retail and we currently have an exciting opportunity for experienced Customer Service Advisors to join our growing team.
About the Role
As a Customer Service Advisor, you will need to deeply care about how companies treat their customers you will be working on behalf our clients delivering first class customer service. Ideally, you will have at least 6 months customer service experience preferably gained within a customer service environment although all applicants will still be considered, and full training is provided
- You will need to be able to work some evenings and weekends
- You care deeply about how companies treat their customers
- You have excellent communication and writing skills
- You’re comfortable with numbers and learning new technology
- You’re reliable, energetic and able to prioritize effectively
- You relish the idea of self-learning and personal development
Benefits
Group Life Insurance | Critical Illness Cover | Health Cash Plan | Pension | Increased Holiday Allowance | Cycle to Work | On site Canteen | Company Sick Pay | Wellness Program
About the Company
We’re at the centre of eCommerce. Whistl Fulfilment offers contact centre and fulfilment services, across four UK locations with a combined capacity of over 800,000 square feet and over 350 contact centre seats.
As an outsourced service provider to the retail and eCommerce sector, we work in partnership with many of the UK’s most recognisable brands. We’re in one of the UK’s fastest growing and most dynamic markets and our business is one of the most recognised and established service providers in our sector.
Whistl is the second largest postal provider in the UK with a vast range of mail, parcels and Doordrop media products and services, both in the UK and internationally. We actively support equal opportunities.
Whistl is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices.