Customer Service Representative / Theo Paphitis Group at Socially Recruited

To the customer, you are the company! Will you go above and beyond to make every customer feel like you’ve given the best customer experience they have ever had? If the answer is YES, then what are you waiting for? The Theo Paphitis Retail Group based in Crewe are looking for customer service, contact centre colleagues.

We offer a wide range of benefits, including:

- Opportunities to grow and develop
- Market-leading discounts across all of our brands

The Role:

You will be working in a newly refurbished, vibrant contact centre, and you will be the first port of call for The Theo Paphitis Retail Group. We are looking for a fun and energetic person who will be used to working in a fast-paced customer-centric environment.
 
Who are we?....

The Theo Paphitis Retail Group encompasses Ryman, Robert Dyas, Boux Avenue and London Graphic Centre. We are a family of Multi-channel brands focused on delivering fantastic customer service and first-class product knowledge. We are passionate about retail!

Why us?...

We’re passionate about our people and our customers! We are committed to succeeding and delivering results. Continuous improvement is in our DNA, always striving to be the best! We are looking for customer service team members who are just as passionate about delivering exceptional service as we are! Are you in?

Our promises to you:

We’ll create a vibrant, fun and energetic environment
We’ll equip you with the skills, knowledge and tools to succeed
We’ll develop & reward you for your achievements
Plus we will give you some fantastic discounts too!

Our purpose

• To get it right the first time for our customers.
• By joining the customer service family, you’ll be a great communicator who loves problem-solving for our customers, genuinely putting the customer at the heart of our conversation.