Jobs at Socially Recruited

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Location

London, United Kingdom

Salary

£24000 - £25000 /year

Job Type

Full-time

Date Posted

January 13th, 2023

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Jobs at Socially Recruited

Customer Success Executive at Socially Recruited

Location

London, United Kingdom

Salary

£24000 - £25000 /year

Job Type

Full-time

Date Posted

January 13th, 2023

Apply Now

View All Jobs

Salary: up to £25,000 per year

You Must Be Up For Getting Your Hands Dirty By

We are looking for a high-calibre Customer Success Executive who is comfortable working in a high-growth company.
 

  • Drive our customers' success by working with them to deploy our technology platform to solve their problems
  • Work with our marketing and sales team to meet our customers' expectations to take customer feedback back to the product team to provide the best product for our customers
  • Oversee the customer lifecycle including onboarding, adoption, success and renewal
  • Understand client requirements and be able to upsell solutions
  • Lead client satisfaction and build a strong relationship with the client
  • Drive product engagement by constantly reselling our service offerings
  • Aid clients in achieving their goals by understanding their problems and site setup

     

Requirements And Desired Skills
 

  • Proven experience as a Customer Success Executive or similar role, preferably within a start up
  • Exceptional communication skills and the ability to work as part of a team
  • You will be someone who works well in pressure situations and can maintain a clear head to deliver results
  • You should be adaptable either in your approach to working with clients or colleagues to deliver the best outcomes
  • You will have experience managing and taking responsibility for small projects
  • Team and goal-oriented.
  • Demonstrated ability to increase customer satisfaction
  • Some project management experience
  • Passionate about our product and ways of working

     

Benefits
 

  • Hybrid-working - a few days in the office and a couple at home
  • A custom-made development plan to stimulate your growth and opportunities within Socially Recruited
  • An inspiring and entrepreneurial work environment
  • An enthusiastic team from whom you’ll learn a lot from as well as have fun with
  • Great team socials, including overseas trips
  • Office just by Marble Arch

     

Your Career Development Path Could Roll Out Towards Lots Of Exciting Opportunities As Our Business Grows

You will be joining a fun, outspoken team with a mix of skills and experience.
 

  • Profit-sharing
  • Bonus scheme
  • Flexible working hours

Apply Now

Jobs at Socially Recruited

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