StayBC is a short-let accommodation company operating across the Southwest. We provide our guests with high-quality accommodation and facilities and therefore need to ensure that all our properties are cleaned to the highest standards. We are seeking to recruit a team leader to support our Housekeeping Manager in the effective management of cleaning and maintaining short let properties in the Southwest.
We are currently looking for Team Leaders, to be based in our Newport Hub. This role is in addition to our current Team Leaders after we have seen continuous growth within the business.
Responsibilities
Responsibilities include providing support to Housekeeping Manager in leading housekeeping teams and ensuring development of housekeepers. You will also be responsible for managing the unit that your housekeepers will be assigned too.
This will include:
- Managing all Linen collection and drop off
- Managing the Inventory for Cleaning Products, ensuring they are stocked up and ready for day-to-day use
- Supporting with all elements of Health & Safety Compliance
- Supporting with in-house training and development, inclusive of Inductions.
- Supporting and managing the rotas for your employees, ensuring all check out, mid stay and deep cleans are completed in each property
- Managing a team, ensuring productivity and engagement levels are sustained and delivering exceptional service and cleans consistently
- Mentoring your team through issues with cleans, ensuring effective communication and a teamwork mentality is always enacted.
The ideal candidate will:
- Proven experience within a Team Leader Position
- Have experience of team leading a team, within either a hospitality or Airbnb setting is desirable.
- Be a positive role model, demonstrating best practice in order to maintain high standards
- Have experience of mentoring, coaching and supporting new employees
- Be able to communicate effectively in various forms at different settings and at various levels
- Be committed to finding new ways to improve the service you are providing to the business and problem solving to ensure staff are able to complete their tasks within the deadline provided
Driving licence Essential.
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