Admin Assistant-Hrly(Full & Part Time) at Stewart Law Group

Admin Assistant - Hourly (Full and Part-Time)

Duties include answering general telephone calls into the office, distributing these calls to the appropriate personnel, greeting and triaging the needs of office visitors, creating new customers and updating current customers in our system, opening and coding mail, reviewing warranty returns, and providing general office administrative support.

Responsibilities

• Answers incoming phone calls. To the best of ability, ensure that all incoming calls are answered
• Resolve issues, answer questions for callers to the best of ability
• Greets walk-in guests and appointments. Directs these to the appropriate party
• Accurately and timely, sorts, codes and distributes incoming mail each day to appropriate party
• Update warranty returns into database
• Contact current customers to update information and forward any leads to the sales department
• Update CRM software and Store Locator with accurate customer information
• Responsible for office administration and coordination related to facility appearance, maintenance and office security
• Creates and maintains spreadsheets and documents related to the business needs of the office
• Manage office inventory and ensure the regular office supply is ordered and available
• Supports Director of Operations and Management Staff with numerous tasks and projects.

Qualifications

• High School diploma or GED
• 1-3 years directly related experience

General Skills:

• Excellent customer service skills
• Organizational, time management, and multitasking skills required
• Follows through on commitments; is reliable, conscientious and dependable
• Troubleshoots issues and recommends solutions
• Specialized Knowledge, Licenses, etc.
• Proficient with MS Office (Word, Excel, Outlook) and Adobe. Experience with Shopify and Capsule is helpful.
• Experience with phone, scanning and electronic related software with ability to maneuver through basic computer-based applications.