On behalf of our retained client (a startup backed by Silicon Valley Venture Capital), we are seeking an experienced start-up Chief Operations Officer who will contribute greatly to the growth of the company by building out key corporate functions and operations. In this role, you will be based in Houston. Austin is a possibility, with travel to Houston.
We are The Adkins Group, Inc. (www.theadkinsgroup.com), a retained executive search and recruitment services firm based in Austin, Texas, focused primarily on the technology sector. We are working directly with the leadership team on this effort...Our client is highly motivated to bring on the right person for this strategic key role for the company.
Over years of research and field implementation, our client has built a new type of machine learning technology designed specifically to optimize manufacturing-related processes. Their process experts work hand-in-hand with client companies, which are among the world’s largest global operators in the world. Our client company was founded by Google-endorsed machine learning scientists, globally renowned experts in process manufacturing, and serial software entrepreneurs. They are currently generating hundreds of millions of dollars in bottom-line incremental value to its clients and has significant revenue.
In this role, you will:
--Report to the CEO and Co-Founder.
--Utilize your corporate Operations start-up experience to develop the finance, legal, HR, recruiting, administration, and client/professional services organizations and frameworks in the US (Parent HQ) and Israel (R&D) and expand them into various EU countries, Latin America, Middle East, Far-East.
--Design and implement operational foundations and processes that scale across G&A functions and select customer-facing functions.
--Oversee the creation of operations strategies, policies and procedures with an eye for thoroughness, verbiage, legal compliance.
--Develop and manage frameworks, with a focus on accountability and metrics/KPI’s, to ensure individual and team accountability as company scales (i.e. trains moving on time/in unison and well-oiled) to deliver top level operational efficiency and empower people to bring their best to work every day.
--Diagnose root causes of organizational opportunities, develop solutions, and execute course of action to implement organizational improvements.
--Fully align the company operating and cultural principles, spreading them across teams.
--Build teams from scratch, scale existing teams, hand teams off to senior executives.
--Build and lead organizations while conforming to founder spirit, culture, and principles.
--Solve growth bottlenecks throughout the company, increase communication and collaboration within and among teams.
· If the following describes you, we would love to talk with you about the role:
-Proven experience as a COO, VP of Operations, or a similar role at a high-growth tech startup (preferably enterprise software) that grew from ~50 to ~250+ employees with multiple international sites.
-You have considerable operations experience with fast-growing enterprise software startups that have significant size professional serviceorganizations. International sites with sales and service are important as well.
-You have considerable experience building and managing teams (HR/Recruiting, Finance, Admin, Legal, Sales) from scratch, both domestically and internationally (we are open to considering people whom we have good reason to believe can help build international operations without actually doing it before).
-You are highly detailed-oriented with a strong sense of operational best practices/frameworks with a focus on accountability, alignment, and measurement of objectives.
-Past experience partnering with senior management and developing a strong working relationship. You have a track record of having chemistry and rapport with a start-up CEO.
-You have built and lead *high performing* teams and organizations that have driven significant results for customers while conforming to the company spirit, culture, and principles.
-You have excellent interpersonal and communication skills to motivate and influence in multiple countries, cultures and time zones.
-You are versatile and adaptable.
-You have a collaborative nature as demonstrated by management experience across multiple departments and disciplines.
-You are a proven strategic thinker and problem solver when it comes to competitive strategy, business models and resource allocation.
-A hands-on "player-coach" who can both manage teams and get into the weeds when necessary.
-Strong analytical skills and a data driven mindset.
-You thrive in a fast-paced, entrepreneurial environment.
-You work with a sense of urgency.
-Bachelor’s degree and a minimum of 10 years of start-up operations management experience with proven success in working across varied business disciplines and at all hierarchical levels to achieve organizational goals.
-Computer science or engineering experience/education is a plus as it will help you to better understand the unique DNA of the company.