Our client is a company that organizes the collective buying of solar panel installations. They are independent experts in group buying, engaging with consumers to enable them to make well-informed decisions in a simple and easy way. They harbor long-term relationships with their various stakeholders by putting them first. Their team has an ambitious and entrepreneurial spirit, appreciating individual uniqueness, and allowing a light-hearted yet professional approach.
The combined purchasing power of thousands of households helps get you a competitive price for a retail energy plan or a turnkey solar installation. The company works with service providers participating in our group purchasing programs to make sure that customers are getting a high quality offer at a great price. Registration is easy, free and without any obligation. They don’t share your data with third parties unless you have accepted your personal offer.
What will your role be?
Our Client's group-buying programs are designed to benefit all stakeholders. The programs work by gathering a large group of consumers to create efficiencies for the solar and storage installers which they can pass on to consumers in the form of competitive pricing.
The company team works closely with installers throughout the program to ensure clear communication to consumers, smooth processes and high quality of service, which are key to delivering the best-in-class customer experience that they expect.
As Director of Partnerships, you will be responsible for engaging with and vetting new solar installers as the company launches in new regions. In a world where installer capacity is getting scarcer, you will need to convince installers to participate in the program more than ever. You will also be managing the (relationship with) installers for delivering optimal installation results.
You will have a dual role with installers. Besides monitoring their progress and ensuring they meet contractual requirements; you will build an open relationship in which you provide feedback and discuss opportunities to optimize the customer journey. You will have a consultancy role sharing best practices and leveraging knowledge both sourced from the national and international installer management team. The goal is to leverage efficiencies, improve customer satisfaction and achieve higher conversion rates (reduce cancellations).
You will manage all stages of the process, from acquisition and vetting of potential installers through ensuring the delivery of solar installations by the awarded installer(s). This includes management of some third-party relationships such as trainers and technical inspectors.
This means that:
We would love to speak with you if the following describes you:
This position is available due to the current growth of the business. The company anticipates further high growth in the market within the next two+ years. There may be the possibility to move into a different role if one becomes available, or for you to expand into a more senior one.
What does the company offer you?
• A challenging position within a professional and growing international organization.
• A competitive salary (depending on experience) and benefits package.
• Space for personal development and career opportunities.
• Opportunity to work at an inspiring place of your choice for 2 weeks per year.
• Enthusiastic, sincere colleagues who work together informally.