The New York Laser Clinic is an award-winning chain of 3 Clinics established in 2004, originally in Mayfair, performing Medical Grade Aesthetics treatments and providing a 5* service to all our clients. We are looking for an outstanding experienced and enthusiastic Clinics Manager who has a proven track record within the Aesthetics industry to oversee the day -to -day running of our 3 London Clinics.
If you are meticulous and have excellent 5 star standards we are offering an excellent opportunity with a generous salary of circa £50k (subject to experience).
Your Responsibilities:
- Overseeing all day-to-day running of the clinics
- Rota and diary management for 3 clinics
- HR (managing the team of Consultants and Front of House team, Website and Marketing team and Social Media Manager including Recruitment
- You would be required to take on leadership duties and are expected to help with everything from ensuring Customer Care is met with each Client, Clinic standards are met to motivating the team.
- Assisting front of house team and with other office duties.
- Setting targets for the team and ensuring they are measurable and met.
- Forward planning for our Marketing Calendar and overseeing our Marketing team.
- Motivating and training the team in order for the clinic to achieve daily /weekly / monthly targets.
- Lead by example
- Overseeing Customer Care and ensuring the team are delivering 5* service to everyone
- Ensuring Clinics are compliant with Local Council and has correct COVID and H&S in place at all times
Experience needed:
- Proven experience of managing a team in the Aesthetics industry
- Proven sales targets achieved
- Time management and organizational skills
- Experience working against KPIs, performing audits, checking regulatory compliance, clinical risk assessments
- Strong knowledge of sales and management
- HR experience
- Understanding of budget management
Requirements:
A minimum of 2 years management experience
English Speaking
References required
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