Position Title: Brand Ambassador Sales Manager
Compensation: Competitive Salary + Benefits + PTO
Location: Remote, ON Canada
Position Type: Full-Time
About Us:
At WellnessLiving, we empower thousands of health and wellness business owners to turn their entrepreneurial dreams into reality. Our mission-critical software fuels their vision, supporting millions of clients around the world in their wellness journeys. With a deep commitment to putting our customers first, we foster a culture that values high performance, adaptability, and accountability. If you are a skilled professional who thrives in a fast-paced, customer-focused environment and are passionate about making a meaningful impact on the health and wellness industry, we would love to connect with you.
About You:
We are seeking a proactive and process-oriented Brand Ambassador Sales Manager to build and lead our growing network of independent Brand Ambassadors. This role is ideal for someone who excels at managing high-volume contractor teams, developing scalable recruiting and onboarding processes, and fostering a culture of engagement and accountability.
Brand Ambassadors at WellnessLiving are referral partners – they leverage their networks to introduce prospects. While not directly involved in the sales cycle they need structure and guidance. As their leader, you will be instrumental in attracting, onboarding, and enabling a constantly evolving team of contractors to successfully represent our brand and drive qualified referrals to our Sales team.
At WellnessLiving, our team is driven by four core values that shape everything we do. If you share these values and meet the qualifications outlined for this role, we encourage you to apply - we’d love to learn more about you!
- Customer First – We approach every challenge with a customer-focused lens, driven by an obsession with our customers’ happiness and success.
- Excellence – We approach every task, whether big or small, with a steadfast commitment to exceptional execution and the pursuit of greatness.
- Accountability – We take full ownership of our decisions, actions, and outcomes – both successes and failures.
- Adaptability – We recognize that sustained success demands that we be malleable and purposefully evolve, acknowledging that the world is dynamic and constantly changing.
Responsibilities:
- Develop and own the recruitment, onboarding, and retention strategy for a national team of independent Brand Ambassadors.
- Create and maintain scalable, templated processes for hiring, onboarding, and training to support consistent team growth.
- Train Ambassadors on brand standards and referral best practices, ensuring alignment with WellnessLiving’s values and business objectives.
- Coach and mentor Brand Ambassadors to optimize referral generation while maintaining engagement and accountability.
- Monitor and report on referral pipeline metrics, team activity, and market trends, leveraging data to refine processes and increase team effectiveness.
- Foster a community mindset within the Brand Ambassador network to encourage collaboration, shared success, and retention.
- Work cross-functionally with Sales, Marketing, and Events teams to ensure Brand Ambassadors are fully equipped for external outreach opportunities, including events and local activations.
- Stay ahead of industry trends to continuously innovate and improve recruitment and referral generation strategies.
Skills & Qualifications:
- 3+ years of experience in recruiting, people leadership, or managing contractor/partner networks, ideally in a high-turnover environment (e.g., affiliate networks, field marketing teams, gig economy platforms, etc.)
- Proven success designing and executing scalable onboarding and training programs.
- Strong communication, coaching, and relationship-building skills.
- Highly organized, process-driven, and comfortable managing multiple priorities.
- Analytical mindset with the ability to track KPIs and adapt strategies accordingly.
- Entrepreneurial spirit with a passion for building something new and making an impact.
- CRM and tech stack proficiency (Salesforce preferred).
Please note that those who meet the qualifications for the position will be contacted directly.
We appreciate you taking the time and look forward to reviewing your application.
WellnessLiving is an equal opportunity employer. At WellnessLiving, we are proud to embrace and celebrate differences. Employment at WellnessLiving is based purely on a candidate’s qualifications and experiences as they directly relate to professional competencies. WellnessLiving does not discriminate against any employee or potential employee because of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, family or parental status, or any other status protected by the laws and regulations in the locations where we operate. Furthermore, we will not tolerate bias or discrimination of any kind from our employees or customers. At WellnessLiving, we bring everyone together to create something incredible! We are a unique and diverse blend of leaders and action-takers, and that mindset encompasses our passion and commitment to our product and our employees.
We utilize AI to generate summaries of interview notes as part of our candidate evaluation process. This helps ensure a fair and consistent review while maintaining a human-centered hiring approach.