£10.50 per hour paid weekly in arrears.
Hours of Work – 16 hours per week. Monday to Thursday.
Four paid hours daily, Monday to Thursday, either 10am to 2pm, 11am to 3pm or 12 noon to 4pm (set hours to be decided by the successful candidate).
Please note that this is an on site position, based in our Wood Street accommodation project, and is not currently available for remote / home working.
We are looking for a experienced administrator who is capable of managing a varied workload across daily, weekly and monthly routines.
Our successful candidate will demonstrate strong attention to detail and an ability to be assertive and tenacious, with core responsibilities including rent collection and administering all applications for accommodation.
YMCA Doncaster has a small team of around 20 full and part-time staff, working together to provide services to some of the town’s most vulnerable young people. We welcome candidates from a variety of backgrounds, and we’d be delighted to hear from you if you meet our criteria.
Contracted Period
This is a maternity cover position, expected to be for between 9 and 12 months.
Job Purpose
To be responsible for a range of monitoring and standards systems, administering the collection of housing rent income and ensuring that all recording is in accordance with set procedures.
Main Responsibilities
To administer supported accommodation rent collection in accordance with YMCA Doncaster’s policy.
To administer all applications for accommodation including addressing incomplete applications, obtaining references and risk information from external professionals, ensuring that all relevant information is recorded and scheduling interviews.
To share information with applicants, clients and third parties only in accordance with the association’s data protection arrangements.
To check and audit records, and to deal with designated matters arising from audits including correction and instruction of staff at various levels.
To accurately collect and produce data relating to a range of performance indicators.
To provide regular financial and other reports as required.
To contribute to drawing together evidence relating to quality systems.
To develop and maintain appropriately professional relationships with members, users and with other staff, and to maintain absolute confidentiality at all times.
To represent senior staff and the Association positively in all relationships, both internal and external.
To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.
Other reasonable duties as required from time to time by the Line Manager.
Person Specification
A sound educational background, with a minimum of 5 GCSEs at C or above, 5 O Levels at C or above or equivalent other qualifications.
Strong attention to detail and high levels of accuracy when inputting data and creating reports.
Able to be assertive and tenacious, and to use that ability on a daily basis.
Comfortable working with financial records, transactions and calculations.
Able to use Microsoft Word and Excel to a high standard.
Experience of managing a varied workload effectively, including experience of working to a daily, weekly and monthly routine.
Able to work within organisational procedures.
Effective verbal and written communication skills, including the ability to communicate well with colleagues, as well as customers or clients with complex needs and / or challenging behaviours.
Able to plan annual leave avoiding the first two weeks of each quarter.
Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those.
Able to work to the Vision and Values of YMCA Doncaster.
Able to represent the Association positively, professionally and with credibility.
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