Sales Floor Assistant at adamas lux

Job Title: Sales Floor Assistant

Location: Belfast, United Kingdom

About the Role: We are seeking a proactive and customer-oriented Sales Floor Assistant to join our team in Belfast. In this role, you will assist with daily sales operations, support customer service efforts, and ensure that the sales floor is well-organized and inviting. Your contributions will be essential in creating a positive shopping experience for our customers.

Key Responsibilities:

• Provide excellent customer service by greeting and assisting customers, answering their questions, and helping with product selections.
• Maintain the sales floor by organizing merchandise, setting up displays, and ensuring that shelves are stocked and visually appealing.
• Process sales transactions accurately using the point-of-sale system, including handling cash, credit, and debit card payments.
• Assist with inventory management tasks, including receiving and unpacking shipments, conducting stock counts, and managing stock replenishment.
• Handle customer inquiries, returns, and exchanges in accordance with store policies, aiming to resolve issues effectively and enhance customer satisfaction.
• Monitor sales floor activities to ensure a clean, safe, and welcoming environment for customers.
• Support promotional events and sales initiatives by setting up displays, updating signage, and engaging with customers to drive sales.
• Collaborate with team members to achieve sales goals and ensure smooth store operations.
• Assist with managing fitting rooms, including tidying up and organizing merchandise.
• Participate in team meetings and training sessions to stay informed about new products, company policies, and best practices.

Qualifications:

• High school diploma or equivalent; additional training or certification in retail or customer service is a plus.
• Previous experience in a retail or customer service role is preferred but not required.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• Basic proficiency in Microsoft Office Suite and familiarity with point-of-sale systems.
• Excellent organizational skills and attention to detail.
• Flexibility to work various shifts, including weekends and evenings.
• A positive attitude, enthusiasm for retail, and a commitment to delivering outstanding customer service.

What We Offer:

• Competitive salary and benefits package.
• Comprehensive training and development opportunities.
• A supportive and collaborative work environment.
• Opportunities for career growth and advancement within the company.
• Employee discounts and other perks.
• Health and wellness programs.

How to Apply: If you are passionate about retail and customer service and eager to contribute to a dynamic team, we would love to hear from you! Please submit your resume and a brief cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.