Key Responsibilities of the Server/Waiter/Waitress:
-Supports the smooth running of the food & beverage department, where all aspects of the guest food beverage service experience are delivered to the highest levels
-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Server/Waiter/Waitress:
-Experience in food & beverage service beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills