At Atominvest, we build tools and software for the world’s best investors.
Are you looking for an opportunity to be part of a high growth software business within the private equity & venture capital industry?
Do you want to step into a role where you will be part of our commercial team working closely with diverse customer base in order to successfully demonstrate, amplify and efficiently deliver the value of Atominvest’s solution suite whilst developing and deepening meaningful relationships with our customers.
We value passion over experience… and are looking for proactive and ambitious individuals who want to work in a fast-paced, dynamic, entrepreneurial environment.
About Us
Our software powers leading private equity, venture capital, real estate, infrastructure and hedge funds enabling them to efficiently manage and drive value across their core business functions of investing, fundraising, operations and sustainability.
At Atominvest, you’ll be working on something very exciting: the future of work, investments and sustainability/ ethical investing for the world’s best investors, and delivering a positive impact through this. Based on the growth we are experiencing, we think we’re on to something big.
It won’t be easy. Joining a scale up business is an amazing and rewarding challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Atominvest growing year over year at the pace of the best SAAS companies on the planet.
We’ve gone from zero to one, now we’re looking to go from one to one hundred.
Which is hopefully where you come in.
In the last 12 months we’ve:
- Grown revenue by over 500%
- Built out the most modern, advanced and extensive end-to-end software offerings in our industry
- Expanded our customer base to include some of the world’s leading private equity, growth equity, VC and private debt firms
- Added 20,000+ users across N. America, EMEA and Asia
- Scaled our assets on the platform to >$1 trn across our customer base
- Won some great awards (Best Accounting & Reporting Software, Best Investor Relations Software – the Drawdown)
What you’ll do
The role
You will be taking ownership of delivering and implementing Atominvest’s solutions to both new and existing clients. You’ll be highly analytical, have great attention to detail and problem solving skills to ensure efficient implementation of our solution to our customers, in order to deliver quick time-to-value to them.
You will have to be comfortable moving quickly and accurately, and be brilliant at continually re-prioritizing what must be done to keep Atominvest growing at pace.
As well as being responsible for implementation, you’ll be the primary point of contact of our customers post implementation driving advocacy and identifying expansion opportunities across our customer base.
You'll be a bridge between engineering, product and our customers - communicating our technology, understanding customer pain-points and interpreting future customer needs to inform our product development.
You will work closely with, and learn from, a team of people who are working with the world’s leading private equity & venture capital firms.
We know that you can achieve great things early in your career, so we take a meritocratic approach to progression.
What you’ll be doing:
Implementation
- Serve as the primary point of contact with our customers on delivery and implementation of their Atominvest solution
- Analyzing and documenting customer requirements and project objectives
- Implementing customer requirements, datasets, workflows and processes into the Atominvest system
- Proactively sharing best practices with customers
Customer Success
- Speaking with customers to identify and working with sales to close expansion opportunities within our customers
- Develop a trusted advisor relationship with customers and executive sponsors to ensure they are using the solution to achieve full business value
- Conduct periodic customer reviews - accurately assessing customer health, helping define adoption strategies and ensure value realization
- Identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal
- Act as the voice of the customer and collect feedback to drive continuous improvement in the product and our processes
If this sounds like what you’d love to be doing, we can’t wait to hear from you.
Requirements
The must-haves:
We are looking for passion over experience and:
- Excellent written communication and email skills
- Strong analytical and problem solving skills
- High degree of proficiency in MS Excel
- Organized individual / project management and multi-tasking skills
- Team player, keen to learn and share ideas
- Ambitious and keen to progress
- Willing to persevere and win through in the face of setbacks
+ the nice-to-haves, someone with experience in:
- 6 months experience in system implementation, MS Excel
- Customer success or implementation experience in fast-paced B2B SAAS businesses
The process:
- Meet Piers from our commercial team, to have a quick discussion and hear about you, and talk about our story, and where we’re heading
- Complete a short 30 min case study and discuss it with another member of our commercial team
- Join
What we offer:
- Competitive compensation (combination of fixed base salary and performance incentives)
- Challenging, engaging and rewarding work
- A culture of trust, ownership, responsibility and autonomy in your work
- An incredible team of smart and mission-driven people to work with
- Fun working atmosphere and lots of coaching
- Significant growth opportunities
- Flexibility to work remotely or at our offices in London*
- Opportunity to work and network with leading PE, VC and alternative investment firms
- Company-wide socials and events
* Currently our offices in Oxford Circus is available if people want (and only if they want) to use it. In the longer term, we're expecting most people to be in the office 2 to 3 days per week.