Are you a natural leader with a passion for driving growth and success? Are you looking for a dynamic and fast-paced work environment where you can utilize your skills to make an impact? Look no further than BNA Business Center as we are currently seeking a highly motivated and skilled Team Lead to join our team!
As the Team Lead, you will play a critical role in our business center by leading a team of enthusiastic and dedicated individuals to achieve our goals and exceed customer expectations. You will oversee the day-to-day operations, provide guidance and support to team members, and collaborate with other departments to ensure effective communication and smooth workflow.
Key Responsibilities:
- Lead and manage a team of 5-10 employees, providing coaching, mentoring, and performance evaluations.
- Foster a positive and collaborative team environment, encouraging open communication and recognizing team achievements.
- Develop and implement strategies to achieve sales targets and business objectives set by the management.
- Monitor and analyze team performance metrics, identify areas for improvement, and take necessary actions to optimize team productivity.
- Assist team members in resolving customer complaints or inquiries in a timely and satisfactory manner.
- Collaborate with other departments to ensure efficient workflow and achieve overall business goals.
- Stay up-to-date with industry trends and market conditions to provide insights and recommendations for improving customer satisfaction and business growth.
Qualifications:
- Bachelor’s degree in Business Administration or a related field.
- Minimum of 3 years of experience in team leadership or management roles.
- Proven track record in achieving sales targets and driving team performance.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong time management and organizational skills.
- High level of proficiency in Microsoft Office and various business software.
- Flexible and adaptable to changing business needs and priorities.
At BNA Business Center, we value diversity and celebrate the unique skills and perspectives that each team member brings. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and advancement within the company.
Join us in shaping the future of our business and be a part of a dynamic and innovative team. Apply now for the Team Lead position at BNA Business Center!