SALARY: £40,600.00 per annum
HOURS: 37.5 per week, Monday - Friday
LOCATION: Albert Road, Bristol
Internal Communications Manager
About Bristol Waste Company:
What we do is important – we’re here to keep Bristol, and beyond, clean, and safe.
We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council.
Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing.
Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year.
We want people who share our values and want to work with us to drive our business forward.
Purpose of the role:
Lead on our internal communications strategy, inspiring and informing colleagues through effective and targeted communications. Working with different support teams across the business to help meet their objectives and to suggest suitable and effective communications for their needs and our colleagues' requirements.
Enhance our company profile to improve our reputation and make us an employer of choice. Deliver a wide range of communications to foster an open organisational culture and help our colleagues stay connected to Bristol Waste, understand our vision, purpose and strategy and contribute to our development.
A key part of the role is to support the two-way communication between management and our front-line workforce (digital and non-digital channels). We have a diverse workforce working different hours at multiple sites
Key Responsibilities:
- Lead on the day-to-day delivery of internal communications activities on time and on budget, to support the company’s vision, purpose and values
- Cultivate relationships with colleagues across the business to ascertain and fulfil internal communications needs, in particular with HR and Safety, Health, Environment & Quality (SHEQ) teams on both a project and business-as-usual basis
- Continually consider, devise and implement ways to build the company’s culture through communications activities – specifically taking into account the diversity of our workforce in terms of EDI (e.g. English as a second language, neurodiversity, illiteracy)
- Write and edit content, copy, letters and articles for internal and external communications channels, such as the website and publications
- Design and develop video, audio and visual internal communications
- Promote and support the delivery of two-way communications and cascade communications through the business from the executive level to front-line teams
- Support our front-line staff to be ambassadors for the company when in contact with the public and customers
- Support the wider Marketing and Communications team as required
Essential Requirements for the Role:
- To be successful in this role you will have relevant experience of internal communications and employee engagement, with a passion for building a company’s culture through communications activities, combined with an understanding of how elements of marketing, corporate communications and PR work together to deliver business results
- Strong cross-functional collaboration skills
- Able to compile, analyse and use data to inform campaigns and initiatives
- Creative thinker and initiative-taker
- Outstanding organisational and project management skills
- Must possess excellent organisational, verbal, presentation and written communication skills, as well as pay attention to detail and accuracy
- High level of personal integrity
- Current and valid driving licence
- Video editing skills using Adobe
- Design skills (NB we have a designer within the team)
Full Job Description can be provided upon request.
Our Benefits:
- Annual leave package of 25 days plus 8 bank holidays.
- Employer contribution of 5% into the company pension scheme.
- Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.
- Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.
- Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme.
- Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.
- Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.
- We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.
Everyone belongs:
At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation.
We give fair and equal consideration to all applications.
We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence.
Important note on applying:
- Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.
- Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply.
- If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion.
Contact us:
Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position:
- recruitment@bristolwastecompany.co.uk
- 0117 440 6676
Thank you for your interest in joining Bristol Waste Company.